Behavioral Health Specialist, Bilingual

The Centers•Cleveland, OH

About The Position

The Behavioral Health Specialist participates in the clinical team by providing care and care coordination to individuals with mental health needs. The role provides integrated care to address whole-person health needs, including primary and behavioral healthcare and substance abuse services. The specialist collaborates with team members and coordinates with clients, families, and internal and external providers to support seamless care. The role also connects clients with health promotion, wellness activities, and community services while maintaining therapeutic relationships and addressing clients’ biopsychosocial needs. The position works with clients in the community and in a professional office environment. It involves coordinating healthcare and social services, supporting treatment planning and follow-up, accompanying or transporting clients to appointments as needed, and completing clinical documentation and other administrative tasks.

Requirements

Bachelor’s degree in Social Work, Psychology, or a mental health-related field.
If the degree is in a related field, two years of care coordination or case management experience.
Valid Ohio driver’s license and access to an insured vehicle for client transportation.
Ability and desire to work closely with other team members.
Ability to form effective therapeutic relationships, engage clients in mutual assessment and goal-setting, and coordinate care plans from initial contact through end of service.
Excellent oral and written communication skills.
Ability to make sound decisions under stressful conditions.
Demonstrated clinical skills and ability to organize and prioritize tasks.
Awareness of and sensitivity to the cultural diversity of the populations served.
Bilingual in Spanish.

Nice To Haves

Prior experience working with adults with SPMI.
Creativity and a drive for results in acting as a liaison to help clients receive community resources.
Working knowledge of stages of growth and development and family dynamics.
Ability to understand and accept a team approach to service delivery and the agency and program philosophy and goals.

Responsibilities

Provide community psychiatric support and care coordination, including health promotion, comprehensive transitional care, individual and family support, and referral, linkage, and advocacy related to community resources.
Conduct level-of-care assessments.
Provide services related to social determinants of health, including housing, neighborhood and environmental needs; social supports, community and peer needs; economic needs; and education and vocational needs.
Monitor client status and service utilization to ensure the appropriate level of care is maintained.
Develop individualized treatment plans with clients and complete treatment plan reviews and updates.
Communicate vital treatment information from external providers to The Centers’ treatment team to coordinate client care.
Work on a multidisciplinary service team with nurses, physicians, and pharmacists to support positive client health outcomes.
Assist clients in obtaining and maintaining comprehensive healthcare.
Attend medical appointments with clients as needed.
Transport and/or accompany clients to appointments as needed.
Communicate with clients, healthcare teams, and clients’ support networks to ensure follow-up and coordinated treatment.
Complete clinical records, forms, and reports; post progress notes within 24 hours of service; complete daily tracking logs; and meet required weekly billable hours.
Perform other duties as assigned.