Behavioral Health Specialist, Bilingual

The Centers•Cleveland, OH

About The Position

Under the direction of the Director of Operations and reporting to the Team Supervisor, the Behavioral Health Specialist participates in the clinical team by providing care and care coordination to individuals with mental health needs. The role provides integrated, whole-person care, including primary and behavioral healthcare and substance abuse services. The Specialist works collaboratively with other team members and coordinates with clients, families, and internal and external providers to support seamless care. The role connects clients with health promotion, wellness activities, and community services while maintaining therapeutic relationships and supporting clients’ biopsychosocial needs.

Requirements

Bachelor’s degree in Social Work, Psychology, or a mental health-related field.
If the degree is in a related field, two years of care coordination or case management experience.
Valid Ohio driver’s license and access to an insured vehicle for client transportation.
Ability and desire to work closely with other team members.
Ability to form effective therapeutic relationships, engage clients in assessing problems and setting goals, and coordinate care plans from initial contact through the end of service.
Excellent oral and written communication skills.
Ability to make sound decisions under stressful conditions.
Demonstrated clinical skills and ability to organize and prioritize tasks.
Awareness of and sensitivity to the cultural diversity of the populations served.
Bilingual in Spanish.

Nice To Haves

Prior experience working with adults with SPMI.
Creativity and a drive for results when acting as a liaison to help clients access community resources.
Working knowledge of stages of growth and development and family dynamics.
Ability to understand and accept a team approach to service delivery, as well as the agency and program philosophy and goals.

Responsibilities

Provide community psychiatric support and care coordination, including health promotion, comprehensive transitional care, individual and family support, and referral, linkage, and advocacy related to community resources.
Conduct level-of-care assessments.
Provide services addressing social determinants of health, including housing and environmental needs, social and peer supports, economic needs, and education and vocational needs.
Monitor client status and service utilization to help maintain the appropriate level of care.
Develop individualized treatment plans with clients and conduct treatment plan reviews and updates.
Communicate relevant treatment information from external providers to The Centers’ treatment team to coordinate client care.
Work on a multidisciplinary service team with nurses, physicians, and pharmacists to support positive client health outcomes.
Assist clients in obtaining and maintaining comprehensive healthcare.
Attend medical appointments with clients as needed and transport or accompany clients to appointments as needed.
Maintain communication with clients, healthcare teams, and client support networks to ensure follow-up and coordinated treatment.
Complete clinical records, forms, reports, progress notes within 24 hours of service, daily tracking logs, and required weekly billable hours.
Perform other duties as assigned.