Behavioral Health Navigator (Casual Call, Day Shift)

Bozeman Health • Bozeman, MT

22d • Onsite

About The Position

The Behavioral Health Navigator assists patients with complex psychosocial needs, requiring help with eligibility determination for social programs and funding sources, and qualifying for community assistance. This role participates in developing discharge plans of care for high-risk patient populations. Referrals are received for individuals from at-risk populations from interdisciplinary team members, including physicians, Case Managers, staff nurses, and other care team members. The position requires the ability to demonstrate knowledge and skills necessary to provide appropriate patient care and understand the principles of growth and development across different life cycles, serving all age groups.

Requirements

• Bachelor’s Degree in Community Health, Medical Social Work, or related field
• American Heart Association BLS
• Six months minimum Community Resource experience
• Strong emotional intelligence, interpersonal and teamwork skills
• Detail oriented, organizational skills and the ability to prioritize
• Strong interpersonal, verbal and written communication skills
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Computer applications, MS Office, EMR, internet applications and standard office equipment
• Self-directed, completes assignments accurately, thoroughly and with minimal oversight
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Support 50 pounds of weight (patient, assist with bedside needs, etc.)
• Lift 50 pounds (pick up a child, transfer a patient, etc.)
• Carry equipment/supplies.
• Use upper body strength (CPR, physically restrain patient, etc.)
• Proficient in effective communication, both in person and through various technologies.
• Ability to perform repetitive tasks as needed to fulfill job responsibilities.

Nice To Haves

• Master of Social Work (non licensed)
• One year community resource management experience

Responsibilities

• Collaborates with the Crisis Intervention Specialist or Behavioral Health Specialist to develop and implement an individualized person-centered treatment plan.
• Identify needs in social determinants of health and connect the patient and family to community resources.
• Track high frequency/at risk patients throughout the course of care and update team of potential issues.
• Advocating for patients and their needs.
• Helps with patient assistance programs.
• Assists and set ups Telehealth support for patients.

What This Job Offers

• Career Level: Mid Level