Behavioral Health Navigator (Casual Call, Day Shift)

Bozeman Health Deaconess Hospital•Bozeman, MT

21d•Onsite

About The Position

The Behavioral Health Navigator assists patients with complex psychosocial needs, helping them with eligibility determination for social programs and funding sources, and qualifying for community assistance. This role participates in developing discharge plans of care for high-risk patient populations and receives referrals from interdisciplinary team members. The position requires the ability to demonstrate knowledge and skills for patient care across all age groups, understanding the principles of growth and development throughout different life cycles.

Requirements

Bachelor’s Degree in Community Health, Medical Social Work, or related field
American Heart Association BLS
Six months minimum Community Resource experience
Strong emotional intelligence, interpersonal and teamwork skills
Detail oriented, organizational skills and the ability to prioritize
Strong interpersonal, verbal and written communication skills
Exercises tact, discretion, sensitivity and maintains confidentiality
Computer applications, MS Office, EMR, internet applications and standard office equipment
Self-directed, completes assignments accurately, thoroughly and with minimal oversight
Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
Support 50 pounds of weight (patient, assist with bedside needs, etc.)
Lift 50 pounds (pick up a child, transfer a patient, etc.)
Carry equipment/supplies.
Use upper body strength (CPR, physically restrain patient, etc.)
Proficient in effective communication, both in person and through various technologies.
Ability to perform repetitive tasks as needed to fulfill job responsibilities.

Nice To Haves

Master of Social Work (non licensed)
One year community resource management experience

Responsibilities

Assists with patients who have complex psychosocial needs.
Assists with eligibility determination for social programs and funding sources.
Assists patients to qualify for community assistance from a variety of special funds and agencies.
Participates in the development of a discharge plan of care for high-risk patient populations.
Receives referrals for individuals from at-risk populations from interdisciplinary team members.
Collaborates with the Crisis Intervention Specialist or Behavioral Health Specialist to develop and implement an individualized person-centered treatment plan.
Identifies needs in social determinants of health and connects the patient and family to community resources.
Tracks high frequency/at risk patients throughout the course of care and updates team of potential issues.
Advocates for patients and their needs.
Helps with patient assistance programs.
Assists and sets up Telehealth support for patients.