Behavioral Health - Integrated Care Advocate

Hunter Health•Wichita, KS

4d•Hybrid

About The Position

For nearly 10 years, we have provided integrated seamless access to mental health and substance use services alongside primary care, dental, OB, pharmacy services, and more. One connected team. We're looking for a behavioral health advocate who believes in whole-person care — someone who thrives at the intersection of clinical work, team collaboration, and meaningful outcomes. Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. We exist to improve the health and wellbeing of everyone in our community.

Requirements

Bachelor’s degree in social work, human services, public health, or similar are required.
Current Basic Life Support (BLS) is required, within 30 days of hire.
Listens, identifies, and responds quickly and effectively to internal and external needs.
Communicates effectively with all patients.
Displays organizational skills, abilities to multi-task, and uses time and resources effectively.
Displays good judgment and decision-making skills.
Effectively collaborates and seeks clarification and confirms accuracy as needed.
Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships.
Pursues goals with commitment and takes initiative eagerly.
Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures.
Evaluates own performance and accepts constructive feedback to continue learning.
Ability to maintain appropriate clinical privileges.

Nice To Haves

Minimum of two years’ experience in behavioral health services preferred.
Experience in behavioral health, integrated care or an FQHC health center is preferred.
Bilingual abilities are preferred but not required.

Responsibilities

Assists patients with severe and persistent behavioral health concerns to ensure successful treatment and goal management.
Assists with grant implementation by coordinating activities, monitoring progress, and ensuring compliance.
Collaborates with the medical teams to assist with patient-centered care, promoting the integration of primary and behavioral health care.
Provides behavioral interventions and follow-up care as directed by medical and behavioral providers.
Maintains current knowledge of community resources and connects patients across all sites to appropriate referrals and support services.
Supports patients involved in Medication Assisted Treatment (MAT) program.
Educates patients and their families, along with Hunter Health staff on the prevention and treatment of chronic conditions and behavioral health conditions.
Adjusts communication with patients, depending on health literacy levels, to ensure understanding of health care plans or concerns.
Responds to organizational emergency codes and other crisis situations to evaluate and intervene following crisis interventions procedures.
Supports the management of disruptive patient behaviors.
Maintains timely records in electronic health record (EHR) and other required paperwork.
Provides administrative support for the Integrated Care team.
Provides services in person or via telehealth to support patient access.
Travels when necessary to meet operational needs.
Performs all other duties as assigned.