BEHAVIOR HEALTH FIRST RESPONDER
About The Position
At Resources for Human Development (RHD) – A-Team Allegheny County Mobile Crisis, we provide immediate, compassionate support to individuals experiencing behavioral health crises throughout the community. We are seeking dedicated, resilient, and service-driven professionals to join our team as Behavioral Health First Responders (BHFRs). This is a unique opportunity to make a meaningful difference by responding to behavioral health emergencies, supporting individuals and families in crisis, and working alongside first responders to connect people with the care and resources they need. Whether you are an experienced behavioral health professional, a certified peer specialist, or someone with lived experience who is passionate about helping others, this role offers the opportunity to create positive change every day. The A-Team Mobile Crisis Program provides immediate, community-based behavioral health crisis intervention services throughout Allegheny County. Working in partnership with 911 dispatch, law enforcement, EMS, fire and rescue services, hospitals, and community organizations, our team responds directly to behavioral health emergencies where and when support is needed most. Our mission is to de-escalate crises, reduce unnecessary hospitalizations and incarcerations, connect individuals with appropriate treatment and community resources, and promote recovery through compassionate, person-centered care. Every day, our team helps individuals and families find safety, hope, and pathways toward recovery during some of life's most challenging moments.
Requirements
- Bachelor's Degree in Social Work, Psychology, Sociology, Counseling, Criminal Justice, Nursing, Education, Anthropology, Gerontology, Political Science, History, Theology, or a related human services field; OR High School Diploma or equivalent with a minimum of three (3) years of relevant lived experience, recovery experience, caregiving experience, or behavioral health-related experience.
- Valid driver's license and the ability to safely operate a vehicle throughout the service area.
- Ability to work effectively in community-based and crisis-response environments.
- Strong verbal and written communication skills.
- Ability to maintain confidentiality and professional boundaries.
Nice To Haves
- Certified Peer Specialist (CPS) credential.
- Experience working in behavioral health, crisis intervention, recovery support services, social services, emergency response, or community-based care settings.
Responsibilities
- Respond in person to behavioral health crisis calls received through emergency dispatch and referral sources.
- Conduct behavioral health assessments and evaluate immediate needs.
- Utilize crisis intervention and de-escalation techniques to safely manage behavioral health emergencies.
- Provide crisis counseling, psychoeducation, supportive interventions, and skills training.
- Transport individuals to appropriate levels of care when necessary.
- Facilitate referrals, admissions, and linkages to behavioral health and community-based services.
- Collaborate with law enforcement, EMS, hospitals, and other community partners.
- Conduct follow-up contacts to ensure individuals are connected to ongoing supports and treatment.
- Complete required clinical documentation and administrative reporting in a timely manner.
- Participate in community outreach activities and represent the program at events.
- Perform other duties as assigned.
Benefits
- Competitive compensation
- DailyPay – Access your earned wages before payday
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Wellness Programs
- Company-Paid Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
