ADAMH Data and Quality Improvement Coordinator

Fairfield County Ohio•Lancaster 43130, OH

8d•Onsite

About The Position

Join Fairfield County's ADAMH team as our new Behavioral Health Data & Quality Improvement Coordinator. You will lead data-driven initiatives, monitor program outcomes, and ensure compliance for the programs and services the Fairfield County ADAMH board funds. Transform raw data into actionable insights that clearly communicates across our community the impact of the services we fund. Work with a dedicated and passionate team to assess the needs of our community, determine priorities in funding, and measure the impact of the services funded. This is an onsite position.

Requirements

Bachelor's Degree required
minimum of 3+ years of experience in data management/analysis or quality assurance role
Experience in behavioral health preferred
Experience developing and monitoring program outcomes and performance measures
Proven experience working in computing environments
Experience with reporting platforms, electronic record systems
Familiarity with information technology security best practices
Strong interpersonal, communication and project delivery skills
Using and troubleshooting end user applications (Office, Adobe, DocuSign, Smartsheet)
Advanced proficiency in Microsoft Excel, Word, PowerPoint, Teams, SharePoint and Outlook
Experience creating dashboards, reports and visualizations to communicate program outcomes and performance metrics
Ability to utilize data visualization tools such as Tableau or similar reporting platforms
Knowledge of quality assurance, continuous quality improvement and compliance monitoring processes
Ability to learn and adapt to new software platforms, reporting systems, and technology solutions
Manage and maintain relevant vendor contracts
Independent & self-motivated personality
Good collaboration and team-working skills
Ability to identify & manage risks, issues & complexities involved in changing processes
Excellent organizational skills and attention to detail
Must be able to work as part of a Team
Excellent Communication skills, both verbal and written
Able to summarize and distill complex issues and professionally present pros/cons and recommendations

Nice To Haves

Masters degree a plus

Responsibilities

Serve as point of contact with the Board’s IT vendor – coordinate technology support needs and troubleshooting activities with the IT vendor.
Have strong software and application skills and be able to support other staff in these programs.
Data management and analytics – develop, maintain and enhance organizational data collection and reporting; collect, analyze and present data to support operational, strategic and funding decisions; ensure data integrity.
Summarize and visualize data to support comprehension and understanding of the public, the ADAMH board members, legislature and funders.
Outcomes and KPI management – develop and monitor KPIs aligned with organizational goals and priorities; identify trends, gaps and opportunities for program improvement.
Quality assurance and compliance – lead quality assurance initiatives across the organization; lead Network of Care agency contract monitoring process.
Community needs assessment and strategic planning – lead on community needs assessment and strategic planning; conducting environmental scans and gap analyses; collaborate with community partners and assist leadership in developing recommendations for programming, funding decisions, etc.
Maintain position specific up-to-date standard operating procedures (SOP)
Maintains current knowledge of HIPAA and adheres to privacy and security requirements
Maintains confidentiality of records, information, client, and agency matters.
Attend assigned committees, meetings, and events.
Coordinates various projects, as assigned, to fulfill the administrative requirements of the Board.
Assists in preparation of various reports and meeting minutes as assigned.
Works abnormal hours based upon service needs.
Travel as needed.
Other duties and special projects, as assigned.