Behavioral Health Crisis Intervention Specialist Supervisor

County of Alameda•Hayward, CA

6d•Hybrid

About The Position

Under general direction, to supervise and coordinate day-to-day functions of clinicians and other behavioral health care professionals, paraprofessionals, and/or interns providing community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis, mobile evaluation and community assessment and alternative transport teams which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessment, outreach services, and other related duties as assigned. Work is performed seven days a week, with varying operational hours (including on call shifts as needed), and varying assignment locations in order to best serve the community. Behavioral Health Crisis Intervention Specialist Supervisor is the first-line supervisory level of the Behavioral Health Crisis Intervention Specialist series. Behavioral Health Crisis Intervention Specialist Supervisor's provide day-to-day supervision of Mobile Crisis Teams (MCT), Mobile Evaluation Teams (MET), and Community Assessment and Alternative Transport Team (CAATT) including the coordination and delegation of work/assignments, staff coverage, performance evaluations, and training. Incumbents in this position may assist the Division Director, Crisis Services in administrative functions as needed. Positions in this class series are located in the Behavioral Health Care Services' Crisis Division which provides community based crisis prevention and early intervention services to clients and the community. This class is distinguished from the lower level class of Behavioral Health Crisis Intervention Specialist I/II in that the latter does not have supervisory responsibilities. This class is further distinguished from the Behavioral Health Clinical Supervisor in that the former performs supervisory crisis intervention and direct crisis intervention work to the most vulnerable population solely in the community, partnering with law enforcement and other community organizations.

Requirements

Possession of a valid clinical license from the applicable licensing authority: California Board of Behavioral Sciences, California Board of Psychology, or California Board of Registered Nursing.
Possession of a valid California Motor Vehicle Operator's license.
In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job.
In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Center for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day on the job.
Active enrollment in Medicare is a condition of employment.
In compliance with the California Code of Regulations and the Board of behavioral Sciences, clinicians in this classification will be required to complete "supervision training" to be eligible to provide supervision of trainees or interns.
Knowledge of Welfare and Institutions Code 5150 and 5585.
Knowledge of crisis intervention techniques and theories.
Knowledge of current theories, principles, and practices for services to clients with serious behavioral health care symptoms and diagnosis.
Knowledge of principles and practices of effective supervision, work planning, evaluation, training, and community behavioral health care consultation.
Knowledge of psychology diagnostic methods and terminology.
Knowledge of cultural and social factors affecting behavior patterns.
Knowledge of Wellness, recovery and resiliency oriented strategies and supports.
Knowledge of Dual recovery/co-occuring disorder treatment, screening and assessment tools.
Knowledge of community needs, resources and organizations related to behavioral health care.
Knowledge of clinical standards of practice and licensure requirements.
Knowledge of principles and practices of direct client service delivery.
Knowledge of principles of social needs, problems, attitudes and behavioral patterns.
Knowledge of applicable federal, state and local laws, rules and regulations.
Knowledge of office administrative practices and procedures, including records management and the operation of standard office equipment.
Knowledge of computer applications related to the work.
Ability to work primarily in the field.
Ability to work nights and weekends, and on call.
Ability to plan, supervise, review, and evaluate the work of staff.
Ability to interpret, explain, and apply regulations, policies and procedures.
Ability to communicate clearly and effectively, both orally and in writing.
Ability to analyze, evaluate and make sound decisions.
Ability to prepare clear, accurate and effective reports, correspondence and other written materials.
Ability to establish and maintain effective working relationships.
Ability to work with a diverse population.

Nice To Haves

Effectively supervise and partner with multidisciplinary teams; staff; law enforcement, EMS, emergency rooms, other county service teams, Community Based Organization (CBO) partners, consumers and others with lived experience, etc.
Work in the field 25 % or more of the time and effectively carry out duties at non-traditional hours and in a variety of settings, climates, and weather.
Possess excellent time management skills: able to prioritize, multi-task, provide scheduling and shift management.
Be technologically savvy: able to use iPads, smart phones, laptops, etc. in a field setting to complete required documentation and research client information; demonstrated competency in completing electronic health record keeping.
Supervise and provide crisis intervention services in the field to diverse communities and across the children transitional age youth, adults and older adults life span.
Have significant crisis de-escalation skills and training.
Understand clinical scope of practice and when to consult.
Think analytically, quickly reach a disposition, and articulate the reason for any given intervention/disposition.
Share expertise and knowledge with team and colleagues demonstrated by active participation in meetings and occasionally providing trainings.
Effectively address conflict/disagreements/differences of opinions in a collaborative manner.
Remain calm in high intensity/high risk situations.

Responsibilities

Supervise and coordinate day-to-day functions of clinicians and other behavioral health care professionals, paraprofessionals, and/or interns providing community-based crisis intervention services for children and adult populations with mental health and/or substance abuse diagnoses on mobile crisis, mobile evaluation and community assessment and alternative transport teams.
Direct client contact in the community.
Partnering with law enforcement, crisis intervention, field clinical assessment, outreach services.
Provide day-to-day supervision of Mobile Crisis Teams (MCT), Mobile Evaluation Teams (MET), and Community Assessment and Alternative Transport Team (CAATT).
Coordination and delegation of work/assignments, staff coverage, performance evaluations, and training.
Assist the Division Director, Crisis Services in administrative functions as needed.
Perform crisis intervention and individual counseling.
Be on call to provide clinical consultation to staff as needed.

Benefits

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1st United Services Credit Union