Behavioral Health Counselor

Montefiore Nyack Hospital•Village of Nyack, NY

1d•$23 - $23•Onsite

About The Position

The Behavioral Health Counselor is a member of the interdisciplinary treatment team. The role facilitates social and leisure-time groups and activities, conducts ongoing routine patient observations, implements special precautions as directed, assists patients with activities of daily living, and answers calls and directs help as needed. The counselor is expected to effectively de-escalate individuals who may exhibit agitated behaviors and to provide positive, responsive service to patients, families, visitors, and coworkers. The position follows the day shift schedule of 7:00 AM–3:30 PM, Monday through Friday, with alternating weekends and holidays. The listing states 20 hours per pay period and an hourly rate/range of $22.70–$23.40. The displayed hiring rate may be subject to change based on shift differential, experience, education, or other relevant factors.

Requirements

High school education required.
One to three years of behavioral health experience required.
Basic knowledge of human behavior or principles of psychology.
Ability to effectively de-escalate situations.
Basic data-entry skills and experience using an electronic health record preferred.
Basic Life Support (BLS) certification from the American Heart Association required within 30 days.

Nice To Haves

Bachelor's degree preferred.
Familiarity with medical and psychological terminology preferred.
Basic data-entry skills and experience using an electronic health record preferred.

Responsibilities

Conduct ongoing routine observations of patients and implement special precautions as directed.
Effectively de-escalate individuals who may exhibit agitated behaviors.
Facilitate social and leisure-time groups and activities.
Assist patients with activities of daily living.
Answer calls and direct help as needed.
Create positive customer interactions, communicate positively with people of different cultures, values, and beliefs, acknowledge concerns, and take corrective action.
Provide escorts to customers when necessary.
Participate in department- and hospital-wide activities that improve processes or outcomes.
Use resources to maintain and improve professional development and knowledge; comply with licensure or certification requirements; and participate in annual competency assessment.
Use equipment and supplies fiscally prudently and follow the charge process for supplies and equipment.
Complete projects and assignments within projected time frames and expectations.
Participate in activities that support the hospital's mission.
Follow the hospital's “We Care” standards, including teamwork, accountability, clear and courteous communication, professional appearance, responsiveness, and excellence in service.
Respond to patient call lights, communicate empathetically, and assist patients, families, visitors, and coworkers in a timely manner.
Use effective verbal and written communication with patients, families, and visitors, including the AIDET principles.
Maintain a safe, clean work environment and adhere to the hospital dress code.