Behavioral Health Consultant/Case Manager - Psychiatry

UIOWA•Iowa City, IA

2d•Hybrid

About The Position

The University of Iowa’s Addiction and Recovery Collaborative (UI ARC) in the Department of Psychiatry is looking for an experienced Case Manager for their Medication for Addiction Treatment (MAT) clinic. This position will provide a full range of case management services to promote and fulfill responsibilities for their grant-funded projects and expanded addiction services. This includes recruiting and enrolling eligible patients into grant-funded projects and providing case management and recovery support services to patients. This person serves as a liaison with project participants, faculty, staff, and collaborators. Candidates must be highly self-motivated and self-directed, detail-oriented, and have the ability to work with patients with substance use disorders. This position works as part of the UI ARC interdisciplinary team, within The University of Iowa Health Care Department of Psychiatry and funded by a variety of state and federal grants. This position will be based at the University of Iowa Health Care Main Campus. Some travel is required. This position is primarily 1st shift, 8:00 AM - 5:00 PM, Monday – Friday. This position has an option for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of employment. Work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Requirements

A bachelor's degree or an equivalent combination of education and experience in a related field.
Minimum 3 years’ experience providing direct care or support services for individuals.
Excellent interpersonal skills to include both verbal and written communications.
Must be proficient in computer software applications such as Microsoft Office and preferably Microsoft Teams.
Experience working with data collection and management processes.
Previous experience of discussing substance use and substance use disorders with clients or the public.
Ability to discuss and contribute ideas in a team-oriented environment.
Ability to effectively communicate with the team and project partners through email.
Excellent organizational skills.
Ability to work in a self-directed manner; independently as well as part of a team.
Driver’s license and able to meet UI Fleet Services requirements.

Nice To Haves

Previous experience working with patients/clients with addiction.
Experience in leading work groups and teams.
Previous experience with giving presentations and interacting with the media.
Previous experience facilitating interagency work groups.
Experience with Electronic Medical Records.
Experience with REDCap
Knowledge of University policies, procedures, and regulations.
Knowledge of behavioral health resources in Eastern Iowa.

Responsibilities

Function as a member of an interdisciplinary team that provides addiction treatment, clinical and grant-funded services, resources, and support to people who have a substance use disorder and are receiving medication for addiction treatment (MAT).
Identify and recruit eligible MAT patients and serve as Case Manager for participants enrolled in grant-funded projects; target number of patients to be determined based on grant objectives and in conjunction with supervisor.
Assist patients and project participants to establish or continue treatment for substance use disorders.
Enroll participants into grant-funded projects, including obtaining informed consent and completing intake, monthly check-ins, and follow-up documentation and interviews.
Administer electronic, web-based, and paper questionnaires to participants.
Comply with grant funding documentation guidelines and requirements.
Ensure that questionnaire data and required documentation are entered into the electronic project database (REDCap) and participant files. Maintain documentation and progress notes within specified timelines.
Assist in the maintenance of the REDCap database. Keep data, including symptom scores, other health outcome variables, and other demographic information updated.
Provide participants with education about symptoms and treatment related to opioid use disorder, stimulant use disorder and addiction, including treatment goals, prevention, and naloxone access and use.
Assist MAT providers with treatment and recovery planning related to substance use disorder and addiction, including knowledge of local behavioral health and substance use disorder treatment resources.
Follow up with participants regularly and in between clinic appointments to assess recovery plan implementation, barriers to recovery, and assist with problem solving to reduce barriers to accessing resources and maintaining desired path to recovery.
Use telephone, texting, and/or Electronic Medical Records (EMR) patient portal to document encounters and maintain communication with patients after clinic visits, to assess and encourage treatment plan implementation, monitor symptom response, and assess recovery support service needs. Program retention and engagement are priorities.
Assist participants and MAT patients to access recovery support services and provide information and referrals about resources, including but not limited to counseling, support groups, peer support, and primary and specialty care.
Make and facilitate referrals to other behavioral health or social service providers when clinically indicated or when patients do not meet treatment goals despite regular care.
Monitor tracked outcomes for participants, including screening for common co-morbidities including HIV, hepatitis C. Refer participants for HIV/Hepatitis testing.
Use EMR tools to identify participants who are not improving, not engaging in primary or behavioral health care, or not meeting recovery goals.
Assist patients/participants to set patient-centered recovery goals, and work with patients/participants to monitor progress toward recovery goals.
Attend weekly staff meetings to provide updates about participants to supervisor and other members of the team.
Assist the project team to promote the project, which may include but is not limited to contributing to project presentations, speaking with stakeholders, and representing the team at community events.
Support other projects as assigned and to ensure coverage of UI ARC patient care services.
Works with other members of the team to contribute ideas and seek ways to improve assigned processes.
May perform other duties as assigned.