Behavioral Health Case Manager

COPE Community Services, Inc.Tucson, AZ
$19 - $19Hybrid

About The Position

The Behavioral Health Case Manager (BHCM) serves as a point of contact and advocate to members. They provide face-to-face, phone, virtual, and in-home services as needed by each member's journey to recovery. They develop, implement, and update person-centered individual service plans (promoting member participation) in a timely manner. Monitor progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the service plan as defined by policies and procedures. Serve as a point of contact and advocate as needed, to ensure ongoing collaboration, including the communication of appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important (e.g., primary care providers, adult probation, other involved service providers). A successful Behavioral Health Case Manager works to ensure ongoing collaboration, communication, documentation, coordination of covered services, tracking progress of individuals treatment needs, and goals.

Requirements

  • Bachelors or master’s degree, no experience necessary
  • Associate degree plus one (1) year behavioral health work experience
  • High School Diploma or GED plus Peer Support Specialist certification plus two (2) years of behavioral health work experience
  • High School Diploma or GED plus Medical Assistant certification plus two (2) years of behavioral health work experience
  • High School Diploma or GED plus three (3) years of behavioral health work experience
  • Must be able to pass a pre-employment drug screen and background check.
  • Must be 21 years of age
  • Possess a valid AZ driver’s license with a “clean” or “acceptable” driving record.
  • Maintain an acceptable driving record throughout employment.
  • Submit 36 month (three year) driving record from DMV at time of job offer.
  • Employees are obligated to inform COPE of any current drug use that could impair or otherwise decrease or lessen the employee's job performance or ability to perform the job duties.

Responsibilities

  • Develop, implement, and update person-centered individual service plans.
  • Monitor progress on plans, goals, objectives, and status.
  • Document progress on the service plan.
  • Serve as a point of contact and advocate.
  • Ensure ongoing collaboration and communication with other service providers.
  • Coordinate covered services.
  • Track progress of individuals treatment needs and goals.

Benefits

  • Health, Dental and Vision Insurance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • 403b Retirement Plan
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Supplemental Insurance
  • Employee Wellness Program
  • 11 paid holidays
  • Generous PTO accrual rate
  • Earned Paid Sick Time
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