Behavioral Health Community Support and Re-entry Case Manager

Spokane County

5d•$27 - $37•Hybrid

About The Position

The position allocated to this class is responsible for working with youth and families needing brief intervention and referral services for behavioral health and community resources. Incumbents screen, assess, facilitate and perform case management and care coordination services with state and community partners. Duties are performed with considerable independence in both the office and field and is evaluated on the attainment of the program goals and objectives. Juvenile Court Services provides re-entry and diversion services to youth as part of Washington State Health Care Authority (HCA)’s Reentry Initiative. These services focus on ensuring system-involved youth have access to essential health care resources and coordinated supports that promote stability and successful reentry into their communities. Work will be primarily performed within a 24-hour maximum security juvenile detention facility.

Requirements

Bachelor’s degree from an accredited college or university in social work, human services, counseling, or other behavioral science, and One (1) year of direct experience in the mental health or behavioral health system, preferably in a public mental health system OR An equivalent combination of related education and/or experience (five years) that provides the requisite knowledge, skills and abilities.
Possession of a valid driver’s license at time of hire and for the duration of employment, and the ability to provide suitable transportation which is approved by the County.
Successful completion of a criminal background check.
Requires current (or ability to obtain) certification as a Community Health Worker, Certified Peer Counselor, Agency Affiliated Counselor, or other relevant certification.
Extensive background investigation. Failure to meet the established criteria at any stage of the investigation will result in removal from further consideration. Upon completion of the investigation, candidate suitability is reviewed by the hiring manager reference checks; polygraph test; criminal and driving records. Failure of any portion of the background investigation will be "cause" for removal from consideration. Upon completion of the background investigation, each candidate's suitability is reviewed by Juvenile Court Administrator.
Knowledge of utilization management of public mental health.
Knowledge of Federal regulations and State laws applicable to public behavioral health.
Knowledge of public and private mental health and substance use providers and community resources and programs available to clients with identified needs.
Knowledge of computer applications related to the work including proficiency in Microsoft Office.
Knowledge of record keeping principles and practices; correct business English, including spelling, grammar and punctuation.
Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
Demonstrate skill in accurate recordkeeping practices and ability to document services in a timely manner.
Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
Skilled in establishing and maintaining effective working relationships with those contacted in the course of the work.
Ability to work cooperatively with those contacted in the course of the work.
Ability to efficiently refer to and effectively utilize county funded community resources for the least restrictive level of care.
Ability to analyze, interpret, apply and explain utilization data
Ability to prepare clear and concise reports, correspondence and other written materials.
Ability to use initiative and independent judgment within established procedural guidelines; self-motivate, organize own work, set priorities and meet critical deadlines.
Ability to perform all related duties with accuracy and efficiency.

Responsibilities

Provides knowledge of Reentry Initiative and community resources to youth and their families to ensure informed consent before enrollment into the program
Organizes and/or participates in care coordination meetings, or warm handoffs, between Juvenile Detention, Managed Care Organizations (MCOs), and other community resources as necessary.
Provides support, skill building, and other engagement strategies to youth in detention to prepare them for release
Provides referrals and coordinates with community providers to ensure youth needs may be met upon release from detention
Maintains knowledge of youth behavioral health services and cross-system resources available to youth releasing from detention
Works collaboratively with other community resources to facilitate network building for future service delivery
Participates in data tracking and collaboration with other team members
Performs other duties as assigned