Spv-Behavioral Health Coach, Virtual

SSM Health • MO-REMOTE, MO

2d • Remote

About The Position

Supervises a team of virtual behavioral Health Coaches across the organization by providing operational and clinical oversight.

Requirements

• Master's degree or equivalent years of experience and education
• Two years’ experience in a Health, Wellness or Lifestyle Coaching

Responsibilities

• Provides supervisory, operational and clinical oversight to a team of behavioral health coaches.
• Responsible for group and individual training for new hire onboarding, professional development on coaching and motivational interviewing, and other skills needed for successful coaching.
• Reviews recorded calls and patient charts to ensure quality coaching and documentation.
• Follows up on opportunities for improvement.
• Partners with leadership and team members to identify areas of improvement, develops change plans and implements plans.
• Maintains and updates workflows and training materials.
• Assumes manager and/or director tasks in the absence of the manager or director.
• Provides input for hiring, training, leading, and evaluating staff.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager