Behavioral Health Case Manager

America's Community Council • Detroit, MI

5d • $55,000 - $0

About The Position

ACC’s Behavioral Health (BH) Case Manager coordinates comprehensive care for clients with behavioral health needs. The role assesses, plans, implements, monitors, and evaluates services needed to meet clients’ human services needs. The Case Manager works collaboratively with clients, their families, and other healthcare providers to support effective, efficient care using recovery-oriented and client-centered approaches. The position includes travel to Adult Foster Care homes and community locations to provide on-site case management support.

Requirements

• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or a related field.

Nice To Haves

• One year of experience in behavioral health or case management.
• Experience working with diverse populations and complex cases.

Responsibilities

• Conduct initial and ongoing assessments of clients’ behavioral health needs, strengths, and goals.
• Develop, implement, and monitor individualized care plans in collaboration with clients, families, and care teams.
• Travel to Adult Foster Care homes and community locations to provide on-site case management support and help ensure clients receive appropriate care.
• Coordinate access to community resources, including housing, employment, medical care, and mental health services.
• Coordinate behavioral health services across medical, psychiatric, and social service providers.
• Facilitate communication and collaboration among parties involved in clients’ care to promote integrated, continuous support.
• Monitor and manage transitions of care to prevent service gaps and support smooth transitions between levels of care.
• Advocate for clients’ access to appropriate services and resources, including financial, housing, vocational, and educational support.
• Connect clients with community resources and support networks that help them manage behavioral health conditions and improve their quality of life.
• Assist clients in navigating healthcare systems and overcoming barriers to care and services.
• Regularly review and update care plans based on clients’ progress and changing needs.
• Assess progress toward client goals and adjust interventions as needed to support optimal outcomes.
• Maintain accurate and timely documentation of client interactions, assessments, care plans, and progress notes.
• Provide immediate crisis support and intervention using appropriate de-escalation techniques and crisis management strategies.
• Develop and implement crisis prevention plans to reduce future crises and promote client stability and safety.

What This Job Offers

• Job Type: Full-time