CoCM - Behavioral Health Care Manager
About The Position
The Behavioral Health Care Manager is a core member of the Collaborative Care team, working with the patient’s medical provider, Psychiatric Consultant, and broader primary care or medical team. The role supports and coordinates the mental and physical health care of patients on an assigned caseload, in coordination with the patient’s primary care provider and, when appropriate, other mental health providers. The position includes screening and assessing patients, facilitating engagement and follow-up, monitoring treatment response, supporting medication management, providing brief evidence-based behavioral interventions, documenting care, and facilitating referrals.
Requirements
- Master’s degree in Social Work from a school accredited by the Council on Social Work Education; other listed backgrounds include a Licensed Mental Health Counselor/Professional Counselor (LMHC) or a Master’s in Psychology.
- Minimum of 1 year of experience.
- Behavioral health experience in clinical or care coordination settings.
- Familiarity with evidence-based treatment approaches.
- Comfort using validated screening tools such as PHQ-9 and GAD-7.
- Experience working in team-based, interdisciplinary environments.
- Ability to collaborate and communicate effectively in a team setting.
- Strong verbal and written communication skills.
- Ability to engage patients effectively in a therapeutic relationship.
- Experience with assessment and treatment planning for common mental health disorders.
- Proficiency with electronic health records.
- Strong documentation skills to meet billing and compliance requirements.
- Bilingual Spanish required.
Responsibilities
- Support and coordinate mental and physical health care for patients on an assigned caseload with medical providers and, when appropriate, other mental health providers.
- Screen and assess patients for common behavioral health disorders, and facilitate patient engagement and follow-up care.
- Educate patients about common mental health conditions and available treatment options.
- Systematically track treatment response and monitor changes in clinical symptoms, side effects, or complications.
- Support psychotropic medication management as prescribed by medical providers, including monitoring adherence, side effects, and effectiveness.
- Provide brief behavioral interventions using evidence-based approaches such as behavioral activation, CBT, DBT, problem-solving treatment, and motivational interviewing, as appropriate.
- Participate in scheduled caseload consultations with the Psychiatric Consultant and communicate resulting treatment recommendations to the patient’s medical provider.
- Track and document patient progress and treatment recommendations in the EHR and registry.
- Facilitate treatment plan changes for patients who are not improving, in coordination with the medical provider and Psychiatric Consultant.
- Facilitate referrals for clinically indicated services outside the organization, such as housing assistance or vocational rehabilitation.
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What This Job Offers
Job Type
Full-time
