Behavioral Health Care Coordinator

Children's Network of HillsboroughEgypt Lake-Leto, FL
$29 - $30Onsite

About The Position

Support the coordination of behavioral health services for children in the child welfare system. Review recommendations from Comprehensive Behavioral Health Assessments and inpatient/crisis discharge planning to assist with service referral needs. Assist with coordination of staffings to discuss service needs and determine a recommended level of care. Participate as requested in network development activities.

Requirements

  • Bachelor's degree required, with a preference for a Master's degree, from an accredited institution in social work, counseling, human services, psychology, or a related field.
  • Official transcripts are a mandatory requirement
  • Knowledge of Child Welfare preferred
  • Strong problem solving and decision-making skills.
  • Requires the ability to establish and maintain positive working relationships with others.
  • Requires a working knowledge of mental health and other co-occurring disorders.
  • Strong organizational and time management skills with the ability to coordinate multiple tasks, maintain accurate records, and ensure compliance with FSFN documentation and Children’s Legal Services requirements.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with multidisciplinary teams, service providers, Medicaid behavioral health providers, and Case Management Organizations to reduce barriers to services and support positive outcomes for children and families.
  • Ability to assist with inpatient notifications, discharge planning, post-discharge coordination, and service referrals while handling sensitive and confidential information with professionalism and discretion.
  • Demonstrated problem-solving, critical thinking, and decision-making skills with the ability to work independently in a fast-paced environment while maintaining professionalism, attention to detail, and timely communication.
  • Proof of education is required
  • Valid driver’s license required, with proof of insurance
  • Driver’s license check is a requirement
  • Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
  • Drug Screening is a requirement
  • Ability to communicate effectively both verbally and in writing with children, families, service providers, multidisciplinary teams, and community partners.
  • Strong professional writing skills with the ability to prepare, review, and maintain accurate documentation, case notes, reports, and correspondence in a clear, concise, and timely manner.
  • Ability to interpret and explain behavioral health information, policies, procedures, and service recommendations to diverse audiences in a professional and respectful manner.
  • Demonstrated ability to actively listen, gather relevant information, and communicate sensitively and effectively in emotionally challenging situations while maintaining confidentiality and professionalism.
  • Proficiency in Microsoft Office applications, email communication, and electronic documentation systems required to support daily operations and information sharing.
  • Ability to apply basic mathematical concepts and analytical skills to collect, review, and interpret data related to behavioral health services, service utilization, and case management activities.
  • Ability to prepare and maintain accurate records, track timelines, monitor service coordination activities, and compile statistical or performance-related information with attention to detail and accuracy.
  • Ability to calculate dates, monitor deadlines, and review information for completeness and compliance with established policies, procedures, and reporting requirements.
  • Demonstrated ability to analyze information, identify discrepancies, and support data-informed decision-making in a fast-paced professional environment.
  • Ability to exercise sound judgment and apply critical thinking skills in assessing behavioral health service needs, coordinating care, and resolving barriers to services.
  • Ability to analyze and interpret assessments, reports, policies, and related documentation to make informed recommendations and support appropriate service coordination.
  • Demonstrated ability to identify problems, evaluate potential solutions, and make timely decisions in complex and fast-paced situations while maintaining professionalism and confidentiality.
  • Ability to prioritize multiple responsibilities, adapt to changing circumstances, and work collaboratively with multidisciplinary teams, service providers, and stakeholders to support positive outcomes for children and families.

Nice To Haves

  • Preference for a Master's degree

Responsibilities

  • Monitor timeliness and coordination of behavioral health services.
  • Review the recommendations provided by the Comprehensive Behavioral Health Assessment and other relevant records related to child well-being and assist with service referral needs.
  • Ensure Comprehensive Behavioral Health Assessments, Suitability Assessments, and other relevant behavioral health documentation are uploaded to FSFN and filed with Children’s Legal Services as required.
  • Respond and assist with the management of inpatient notifications.
  • Participate in discharge planning from inpatient behavioral health care facilities or crisis stabilization units, including coordinating and monitoring post-discharge follow-up recommendations.
  • Work with the Case Management Organizations (CMO’s) and service providers to remove barriers to services.
  • Respond to requests for behavioral health information from Independent Living transition plans.
  • Assist with coordination of Multi-disciplinary Team Staffings (MDT) to determine level of care recommendations and obtain authorization for services when necessary.
  • Meet with Medicaid behavioral health service providers periodically to enhance communication and reduce barriers to services.
  • Monitor email on daily basis; and circulates pertinent information to unit staff members
  • Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.

Benefits

  • All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
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