Behavioral Health Coordinator

Tule River Indian Health Center Inc•Porterville, CA

1d•$25 - $35•Hybrid

About The Position

Under the direction of the Behavioral Health Director, the Behavioral Health Coordinator provides advocacy and education services to clients to facilitate access to needed behavioral health services that may be available within the program, including individual support and education; participation in community outreach activities to help the community better understand behavioral health issues and services; provides education and support to clinical staff to enhance their use of behavioral health services. In addition, the Behavioral Health Coordinator must be able to communicate well and be able to establish rapport with patients and their families. He/she must be sensitive to the needs of the Indian community, its cultures, traditions and values. He/she must be familiar with the goals and objectives of TRIHCI and express a genuine enthusiasm for its success.

Requirements

Possess a Valid California Driver’s License and be insurable with the Tule River Indian Health Center Inc. insurance agency.
Must pass pre-employment drug & alcohol test, pre-employment physical, and background test.
Must maintain a professional appearance and attitude.
Must abide by vehicle policies and procedures and report vehicle incidents to immediate supervisor in a timely manner.
Must maintain absolute confidentiality regarding patients per HIPAA and TRIHCI policies in the workplace and on transports.
Possess advanced Behavioral Health skills.
Must possess medical terminology (experience).
Must be able to multitask.
Knowledge of routine office hardware and equipment (e.g. printers, copiers, fax machines, etc.).
Ability to demonstrate basic levels of computer literacy, with a functional understanding of Microsoft Windows Operating Systems in an office setting.
Must have good communication skills and be able to effectively communicate with diverse populations.
Must have the ability to maintain accurate records and preparing clear and accurate reports for informational, auditing, and operational use, including capacities for attention to detail and for reviewing and verifying accuracy of data.
Must be familiar with entering data into a healthcare database program (EHR).
Preference in hiring is given to qualified American Indians in accordance with the Indian Preference Act (Title 25, U.S. Code, § 472 & 473). Applicants claiming Indian Preference must submit Indian verification, certified by Tribe of affiliation or other acceptable documentation of Indian heritage.

Nice To Haves

One (1) to three (3) years related experience in the behavioral health field in the areas of triage, assessment, case management, and patient contact.
Advanced or specific training or experience in healthcare case management functions is preferred, such as Case Management Certificate, Substance Abuse Counselor Certificate, or License Psychiatric Technician; or
Minimum 12 units of social work or related coursework (psychology, sociology, substance abuse, counseling, etc.).

Responsibilities

Provides advocacy and education services to clients to facilitate access to needed behavioral health services that may be available within the program, including individual support and education; participation in community outreach activities to help the community better understand behavioral health issues and services; and provides education and support to clinical staff to enhance their use of behavioral health services.
Provides assistance for the behavioral health staff in receiving in-house and external referrals; including, but not limited to assisting in scheduling clients for intake appointments and follow-up counseling appointments, reminder calls as needed, and to identify and address related barriers to treatment to increase access to behavioral health services.
Provides targeted case management to patients under the direction of the BH Department Licensed Clinical Social Worker (LCSW) and/or Substance Abuse Coordinator (SAC).
Ability to provide individual and group counseling under the direction of the Behavioral Health Director and patients team to include LCSW/LMFT and /or SAC.
Will assist with transporting and coordinating transports of Behavioral Health patients; will assist in maintaining vehicle log and maintenance schedules and work in conjunction with TRIHCI’s Accounting Manager to assure safe operation and maintenance of vehicles.
Collaborates with the Department Administrative Assistant to receive, review, and document incoming and outgoing behavioral health mail, greet guests and visitors, and respond to general inquiries about the behavioral health department; provides back up administrative and clerical support for the behavioral health department, including correspondence, data input, filing, assembling charts, as needed for department to run effectively.
Cooperates with other professional and ancillary health program staff and assists as needed/assigned in other departments to facilitate a team approach to health care delivery.
Maintains reporting/tracking requirements such as documentation of activity of Provider Stats, patient sign-in logs, Referral Tracking regarding TANF, Youth Coalition, as well as clinic direct referrals, and other required forms for administrative need and quality assurance purposes.
Maintain vehicle log and maintenance schedules and works in conjunction with TRIHCI’s Finance Department to assure safe operation and maintenance of vehicle.
Responsible for maintaining confidentiality, including information covered by HIPAA.
Performs all other duties as assigned.
Participate in all required staff meetings.
Perform general office duties or other responsibilities as needed and assigned.