Behavioral Health Care Coordinator - BH Grants

Tampa General Hospital•Tampa, FL

About The Position

The Behavioral Health Care Coordinator supports children and families who need behavioral health care by helping them access necessary health services and connecting behavioral health providers with primary care providers. The role integrates medical and social services, assesses patient needs, facilitates communication among providers, and connects families with medical, social, emotional, and financial resources. The Coordinator follows up to support understanding of care recommendations and linkage to services, and works in alignment with Tampa General Hospital’s mission, vision, and values.

Requirements

  • Bachelor’s degree in Social Work.
  • At least 2 years of experience in health care coordination, particularly with children.
  • Ability to organize and coordinate care activities among health care providers and services.
  • Ability to follow up with primary care providers, clients, and families to support understanding and implementation of care recommendations.
  • Strong problem-solving skills to address barriers to care.
  • Experience with enterprise-level applications and systems, such as Electronic Health Records (EHR).
  • Strong verbal and written communication skills for interacting with families, health care providers, and community members.
  • Ability to build rapport and work collaboratively with diverse groups, including families and health care providers.
  • Proficiency in assessing patient needs and identifying appropriate resources.
  • Skill in accurately documenting behavioral health resources and patient interactions.
  • Enthusiasm and a proactive approach to work.
  • Strong attention to detail.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Follow up with referred families to help ensure they receive appropriate care and support.
  • Assess patient needs and connect families to medical, social, emotional, and financial resources.
  • Facilitate and improve communication between community-based behavioral health providers and pediatric primary care providers.
  • Follow up with primary care providers, clients, or families to support understanding of recommendations.
  • Document and provide behavioral health resources as recommended by the treating psychiatrist.
  • Facilitate linkage with recommended resources to support effective care delivery.
  • Organize client care activities and share information among participants involved in a client’s care to support safer, more effective outcomes.
  • Integrate medical and social services for individuals to support comprehensive care.
  • Provide social work services to patients and families to help them benefit from treatment, cope with medical conditions, and participate in their care.
  • Develop and maintain knowledge of local, state, and federal services that may provide resources to patients and families.
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