Behavioral Health Care Coordinator - BH Grants

Tampa General Hospital•Tampa, FL

About The Position

The Care Coordinator supports children and families needing behavioral health care by helping ensure they receive necessary health services and bridging communication between behavioral health and primary care providers. The role integrates medical and social services, assesses patient needs, connects families with medical, social, emotional, and financial resources, and follows up to support understanding and linkage with recommended resources. The position aligns with the mission, vision, and values of Tampa General Hospital.

Requirements

  • Bachelor’s degree in Social Work.
  • At least 2 years of experience in health care coordination, particularly with children.
  • Ability to organize and coordinate care activities among health care providers and services.
  • Ability to follow up with providers, clients, and families to support understanding and implementation of care recommendations.
  • Strong problem-solving skills to address barriers to care.
  • Experience with enterprise-level applications and systems, such as Electronic Health Records (EHR).
  • Strong verbal and written communication skills for interacting with families, health care providers, and community members.
  • Ability to build rapport and work collaboratively with diverse groups, including families and health care providers.
  • Proficiency in assessing patients’ needs and identifying appropriate resources.
  • Skill in accurately documenting behavioral health resources and patient interactions.
  • Enthusiasm and a proactive approach.
  • Strong analytical and problem-solving skills, with attention to detail.

Responsibilities

  • Follow up with referred families to ensure they receive appropriate care and support.
  • Assess patients’ needs and connect families to medical, social, emotional, and financial resources.
  • Facilitate and improve communication between community-based behavioral health providers (BHPs) and pediatric primary care providers (PCPs).
  • Follow up with primary care providers, clients, or families to ensure recommendations are understood.
  • Document and provide behavioral health resources as recommended by the treating psychiatrist.
  • Facilitate linkage with recommended resources to support effective care delivery.
  • Organize client care activities and share information among those involved in a client’s care to achieve safer and more effective outcomes.
  • Integrate medical and social services for individuals to support comprehensive care.
  • Provide social work services to patients and families to help them benefit from treatment, cope with medical conditions, and participate in their care.
  • Develop and maintain knowledge of local, state, and federal services that may provide resources to patients and families.
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