Behavioral Health Care Coordinator

WOMENS HEALTHCARE ASSOCIATES LLC•Newberg, OR

5d•$63,000 - $78,000•Hybrid

About The Position

The Behavioral Health Care Coordinator is a hybrid care management and psychotherapist role, primarily based at the Newberg clinic with a hybrid work schedule. The care management component provides skilled referral review and care management support to patients referred to behavioral health. Once credentialed, the therapist component provides psychotherapy to a caseload of approximately 20–30 pregnant and postpartum patients. The role works with patients, families, clinicians, medical providers, and community partners to coordinate behavioral health care. It includes responding to patient needs and crises, connecting patients with appropriate resources, supporting team-based care, and providing short-term psychotherapy and clinical recommendations. The position also requires timely documentation in the electronic health record and collaboration with the OB/Gyn care team.

Requirements

At minimum, hold CSWA, Registered Associate LPC, or Registered Associate LMFT status within one month of the start date.
Be registered and under a supervision plan for work hours to count toward licensure.
Obtain an NPI number within one month of the start date.
Be able to credential with insurance plans that accept CSWA, Registered Associate LPC, or Registered Associate LMFT practitioners within one month of the start date.
Be insurable by WHA’s malpractice carrier at the minimum amounts required by WHA.

Nice To Haves

Fully licensed applicants are also welcomed.
Licensure supervision may be included depending on current staffing.
Fully licensed practitioners eligible for credentialing are also welcomed.

Responsibilities

Participate in daily behavioral health team functions, including huddles, review and response to universal screening related to social determinants of health, and consultation with medical providers.
Offer on-site clinic engagement and assistance for same-day patients, particularly those with high-risk factors or complex social requirements.
Serve as the primary contact for inquiries to the Behavioral Health backline and collaborate with the Behavioral Health Clinician on duty and the on-call Behavioral Health manager.
Complete case management tasks, including referrals to home visiting and specialty mental health programs, resource referrals, documentation, follow-up, and communication with providers and Behavioral Health Clinicians.
Coordinate and collaborate with medical providers, staff, families, and community providers; maintain chart notes related to internal and external contacts; obtain records; and support patients’ participation and progress in treatment activities.
Lead outreach to high-needs patients who are not engaged in therapeutic care, with the goal of building trust and connecting them with appropriate community or WHA support.
Coordinate and facilitate complex case review meetings with licensed team members.
Manage patient crisis situations by de-escalating, assessing safety, identifying appropriate next steps, and coordinating care; use the CSSRS screening tool as part of assessment.
Complete special projects focused on improving care management as delegated.
Provide clinicians with timely, succinct feedback about consultation findings, recommendations, referral updates, and case management needs.
Participate in case consultations and one-on-one supervision, and contribute to team culture.
Work with a multidisciplinary team to make recommendations for clients who abuse, misuse, or divert controlled substances.
Conduct clinical assessments, assign DSM diagnoses when indicated, and create and deliver strengths-based treatment plans for mental health concerns.
Use and interpret appropriate screening tools, including the EPDS, PHQ-9, GAD-7, and MDQ.
Support OB/Gyn providers in recognizing, understanding, and caring for mental health issues affecting overall health.
Provide health care teams with trauma-informed, anti-oppressive, evidence-based information about mental health.
Deliver targeted, short-term psychotherapy using brief interventions such as Interpersonal Psychotherapy, Solution-Focused Therapy, and Cognitive Behavioral Therapy.
Apply appropriate billing codes and pursue ongoing learning about billing best practices.
Document visits and recommendations in the medical record within 24 hours; develop comfort with concurrent documentation and Epic.
Determine whether behavioral health services are appropriate in the clinic setting, assess additional service needs, and provide case management for external referrals when indicated.