Behavioral Health Care Coach

Humana • Work at Home - South Carolina, SC

1d • $53,700 - $72,600 • Hybrid

About The Position

The Behavioral Health Care Coach assesses and evaluates member's needs to achieve and maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach Coordinator work assignments are often straightforward and of moderate complexity. The Behavioral Health Care Coach employs a variety of strategies, approaches, and techniques to manage a member's health issues. The Behavioral Health Care Coach assesses and evaluates member's needs to establish a member specific care plan and coordinates services. Identifies and resolves barriers that hinder effective care. Ensures members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs. Plan and implement interventions to meet care needs. Coordinates services, monitors, and evaluates the case management plan against the member's personal goals. Guides members/families towards resources appropriate for their care. Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract.

Requirements

• Bachelor's degree in health and human services field
• Must be a South Carolina resident
• 2 or more years of related experience
• Exceptional verbal/written communication and interpersonal skills
• Use a variety of electronic information applications/software programs
• Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
• Valid state driver's license
• Carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Nice To Haves

• Prior experience with Medicare & Medicaid recipients
• Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources

Responsibilities

• Assess and evaluate member's needs to achieve and maintain optimal wellness state.
• Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.
• Assess and evaluate member's needs to establish a member specific care plan and coordinate services.
• Identify and resolve barriers that hinder effective care.
• Ensure members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs.
• Plan and implement interventions to meet care needs.
• Coordinate services, monitor, and evaluate the case management plan against the member's personal goals.
• Guide members/families towards resources appropriate for their care by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level