Behavioral Health Business Office Manager

RHA Health Services, LLC • Marion, NC

2d • Onsite

About The Position

We are hiring for: Behavioral Health Business Office Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Behavioral Health Business Office Manager to oversee administrative, financial, and operational functions in a fast-paced for healthcare environment. This role requires a motivated, detail-oriented leader with strong organizational and multitasking skills to ensure the seamless operation of administrative, accounting, purchasing, and user-related service departments. The ideal candidate is a proactive problem-solver with excellent leadership and communication abilities.

Requirements

• Bachelor’s degree in business administration, finance, or equivalent experience in lieu of degree preferred
• Extensive experience in business management, particularly in a multi-unit or regional role.
• Strong financial acumen, with proven ability to analyze and manage budgets and financial reports.
• Excellent leadership and communication skills, with experience in managing and developing teams.
• Familiarity with medical records management and compliance with PHI regulations.
• Ability to travel within the state as needed.
• Proficiency in office management software, financial systems, and data entry tools.
• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Responsibilities

• Assist the Director in analyzing financial performance by preparing, processing, and reviewing performance reports.
• Coordinate development of and analyze budget spending.
• Develop administrative staffing budget.
• Ensure accuracy in monthly financial reports; Ensure compliance with billing protocols and financial reporting requirements.
• Oversee medical records management, including daily filing, storage, and security of medical records and Protected Health Information (PHI).
• Maintain accurate data entry of consumer information, including admissions, discharges, and medical record updates.
• Provide general office management, including ordering and maintaining office supplies, operating office equipment, and ensuring office maintenance.
• Perform clerical tasks such as typing documents, forms, and spreadsheets, distributing mail, and answering office phones.
• Oversee daily deposits, petty cash funds, and agency credit card security.
• Manage billing for Medicaid Reimbursement for Interpreting (ASL).
• Prepare and maintain petty cash documentation.
• Oversee Billing at Risk; Billing on Hold; collection of copayments; and self pay billing.
• Review and resolution of denied claims.
• Analyze monthly income statements for correct revenue and expenses.
• Provide training and technical support to administrative staff to enhance productivity and compliance.
• Review and approve time sheets.
• Lead recruitment efforts, including interviewing candidates and making hiring recommendations.
• Create personal expense reports.
• Lead admin recruitment efforts, including interviewing candidates and hiring.
• Demonstrates flexibility and commitment to meeting unit and consumer needs.
• Performs additional responsibilities as assigned.
• This position may directly supervise administrative and maintenance staff.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager