Liaison, Business Development

Lifepoint Health • Russellville, AR

4d • Onsite

About The Position

At Saint Mary’s Regional Health System, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

Requirements

• Bachelor’s Degree required.
• Valid Driver’s License
• Two years marketing/sales experience.
• Formal sales training.
• Demonstrated healthcare sales experience - lead generation, educating the referral source, persistent follow up and follow through on all leads as well as demonstrated experience working in a clinical setting directly involved with patient diagnosis and/or assessing acuity for complex patients.

Nice To Haves

• Master’s Degree Preferred
• Clinical Licensure Preferred (LCSW, LMFT, LPC, RN, LPN)

Responsibilities

• Initiates one-on-one dialog with potential referral sources and maintains positive relationships with current referral sources.
• Designs, develops, and drives cutting-edge sales strategies designed to increase patient admissions through the building of long-term relationships with referring facilities, clinics, community partners, and physicians.
• Implements an effective marketing plan for achieving budgeted census, patient mix, referral, and contact objectives.
• Maintains appropriate statistics and generates report(s) as required by the facility hospital’s policy and procedures in addition to the Facility Administrator.
• Communicates with physicians/discharge planner/social worker/other referral sources as needed effectively.
• Conducts sale’s calls on existing and potential referral sources to maintain a constant flow of referrals and performs problem solving as necessary.
• Actively identifies and follows up on opportunities to increase profitability, efficiency, and market share.
• Follows up on internal and external problem(s) as related to referral/admission process to ensure rapid solutions.
• Maintains knowledge of and effectively promotes programs and internal resources.
• Reviews and provides written analysis of denial tracking on a monthly basis to Facility Administrator and recommends a plan of action.
• Develops and maintains a system and/or procedure to increase and maximize inpatient to PHP/IOP or other program at facility conversion rate.
• Reviews and provides written analysis of referrals and admissions by Medical Director, Hospital, and payer source with recommendations and action plan.
• Monthly review and analysis of marketing contacts with recommendations and action plan.
• Monitors and assists with admission/discharge procedure.
• Actively schedules and conducts presentations and tours of the facility to referral sources, professionals, and family members.
• Participates in community activities that promote the facility service(s).
• Ensures consistent marketing of facility is implemented – this includes newspaper advertisement, television advertisement, etc.

Benefits

• Multiple levels of medical, dental and vision coverage with tailored benefit options for part-time and PRN employees, and more.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level