Behavioral Health Associate - Evenings

Tufts Medicine Behavioral Health Hospital•Malden, MA

2d•$21 - $25•Onsite

About The Position

The Behavioral Health Associate (BHA) provides personal care services to patients at Tufts Medicine Behavioral Health Hospital under the direction of clinical or nursing leadership. The role helps maintain a safe, supportive, structured, and comfortable environment for patients, visitors, and staff, while prioritizing patient safety and providing empathetic, professional customer service. The position is a full-time evening shift, 3:00–11:30 p.m., working three weekdays plus every other weekend. The hospital is a 144-bed behavioral health facility in Malden, Massachusetts, created through a partnership between Tufts Medicine and Acadia Healthcare. It is slated to open in February 2026 and will provide inpatient and intensive outpatient programs for patients of all ages, as well as serve as a teaching hospital. The BHA conducts safety checks, observes patients and communicates significant observations to nursing staff, documents clinical information, and may assist with activities of daily living and obtain vital signs and measurements. The role also facilitates educational and rehabilitative groups, engages patients in treatment-oriented activities, and may help coordinate or provide patient transportation.

Requirements

High school diploma or equivalent.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Six months or more of experience working with the specific population of the facility is preferred.
First aid may be required based on state or facility requirements.

Responsibilities

Provide personal care services to patients under the direction of clinical or nursing leadership.
Promote patient safety and provide a positive, supportive, and structured environment.
Conduct safety checks and provide supervision at 15-minute intervals, as noted in special precautions, or according to individualized supervision guidelines.
Document timely, accurate, and appropriate clinical information in patient medical records and maintain required documentation.
Help provide a safe, secure, and comfortable environment for patients, significant others, and staff.
Interact routinely with patients, observe their behaviors, and communicate significant observations to nursing staff.
May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
May obtain and document patient vital signs, height, and weight as assigned.
Facilitate educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
Engage patients in activities and interactions that encourage achievement of treatment goals.
Assist with follow-up and paperwork related to incidents and events at the facility.
May provide patient transportation or coordinate transportation with an appropriate staff member.
Respond to unmet patient needs by acknowledging and working to resolve complaints, while maintaining a positive, empathetic, and professional attitude.
Perform other functions and tasks as assigned.