Behavioral Health Associate - Evenings

Acadia Healthcare•Malden, MA
•Onsite

About The Position

The Behavioral Health Associate (BHA) provides personal care services to patients at Tufts Medicine Behavioral Health Hospital under the direction of clinical or nursing leadership. The role supports patient safety and well-being by providing a positive, supportive, and structured environment, observing patient behavior, and communicating significant observations to nursing staff. BHAs interact with patients and help them engage in activities designed to encourage progress toward treatment goals. The position is full-time on the evening shift, 3:00–11:30 p.m., working three weekdays plus every other weekend. Pay is $21.00–$25.00 per hour based on experience. Tufts Medicine Behavioral Health Hospital is a 144-bed facility in Malden, Massachusetts, created through a partnership between Tufts Medicine and Acadia Healthcare. The hospital is slated to open in February 2026 and will offer inpatient and intensive outpatient programs for patients of all ages. It will also serve as a teaching hospital and training site for future behavioral health professionals.

Requirements

  • High school diploma or equivalent.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation and restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • Six months or more of experience working with the specific population served by the facility is preferred.
  • First aid may be required depending on state or facility requirements.

Responsibilities

  • Demonstrate urgency regarding patient safety and provide excellent customer service.
  • Support patients’ well-being and maintain a positive, supportive, and structured environment.
  • Conduct safety checks and ensure supervision at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines.
  • Document timely, accurate, and appropriate clinical information in patients’ medical records.
  • Help maintain a safe, secure, and comfortable environment for patients, significant others, and staff.
  • Interact routinely with patients, observe their behavior, and communicate significant observations to nursing staff.
  • Oversee or assist patients with activities of daily living, which may include toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
  • Obtain and document patients’ vital signs, height, and weight as assigned.
  • Facilitate patient educational and rehabilitative groups on topics such as social skills, coping skills, anger management, and independent living skills.
  • Engage patients in activities and interactions designed to encourage achievement of treatment goals.
  • Complete and maintain required documentation.
  • Assist with follow-up and paperwork related to incidents and events at the facility.
  • Provide or coordinate patient transportation as needed.
  • Respond positively and professionally to customers, acknowledge unmet patient needs, and work to resolve complaints.
  • Perform other functions and tasks as assigned.
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