Behavioral Health Assistant

Tanner Memorial Clinic•Clinton, UT

6d•Onsite

About The Position

The Behavioral Health Assistant will manage the office schedule, set up and lead monthly office meetings, and schedule behavioral health patient appointments. This role involves handling prior authorizations and working with insurance companies, acting as a liaison between the Business Office, Administration, and Clinical Services. The assistant will also complete FMLA and disability paperwork, coordinate policy reviews and implementation, address patient concerns, and manage the departmental email. Other duties as assigned.

Requirements

High school diploma or equivalent required
Highly proficient with Microsoft Office products including Outlook, Word, Excel, and PowerPoint
Ability to manage, control, and direct multiple tasks at the same time; detail-oriented, organized
Optimistic and energetic with highly refined interpersonal and communications skills
Demonstrated ability to exhibit compassion, courtesy, and respect for employees and patients

Nice To Haves

College-level coursework preferred
Three to five years previous healthcare related experience preferred

Responsibilities

Manage schedule for office
Set up and lead monthly office meetings
Schedule behavioral health patient appointments
Do prior authorizations and work with insurance companies as needed
Act as liaison to coordinate issues with Business Office, Administration, and Clinical Services
Complete FMLA and disability paperwork on behalf of providers
Coordinate the review, revision, and implementation of department policies
Address concerns and questions with walk-in patients
Manage departmental email
Other duties as assigned