Behavioral Health Assistant

Tanner ClinicClinton, UT
Onsite

About The Position

This role is responsible for managing the daily operations of the office, including scheduling, communication, and administrative tasks to support behavioral health services. The Behavioral Health Assistant will act as a key point of contact for patients, providers, and other departments, ensuring smooth workflow and efficient patient care coordination.

Requirements

  • High school diploma or equivalent required.
  • Highly proficient with Microsoft Office products including Outlook, Word, Excel, and PowerPoint.
  • Ability to manage, control, and direct multiple tasks at the same time; detail-oriented, organized.
  • Optimistic and energetic with highly refined interpersonal and communications skills.
  • Demonstrated ability to exhibit compassion, courtesy, and respect for employees and patients.

Nice To Haves

  • College-level coursework preferred.
  • Three to five years previous healthcare related experience preferred.

Responsibilities

  • Manage schedule for office.
  • Set up and lead monthly office meetings.
  • Schedule behavioral health patient appointments.
  • Do prior authorizations and work with insurance companies as needed.
  • Act as liaison to coordinate issues with Business Office, Administration, and Clinical Services.
  • Complete FMLA and disability paperwork on behalf of providers.
  • Coordinate the review, revision, and implementation of department policies.
  • Address concerns and questions with walk-in patients.
  • Manage departmental email.
  • Other duties as assigned.
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