About The Position

This role is for a Behavioral Health Assistant, PRN, serving multiple locations. The position involves providing support within a behavioral health setting, requiring empathy, strong communication, and customer service skills. The role is based at Texas Health Plano, a Magnet-designated hospital known for its advanced care and comprehensive services, including adult and adolescent behavioral health units.

Requirements

  • High school diploma or equivalent
  • One-year office experience preferred

Responsibilities

  • Usage of basic office equipment (e.g. fax machines, copy machines, phones).
  • Knowledge and understanding of various business applications software (e.g. Microsoft Word/Excel/SharePoint)
  • Good verbal and written communication skills to include telephone skills
  • Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills
  • Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include behavioral health patients
  • Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and support people during life-changing events, while demonstrating exceptional customer service skills
  • Other duties as assigned.

Benefits

  • 401k
  • Employee Assistance Program (EAP)
  • Discount Programs
  • Delivery of high-quality patient care
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.
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