Behavioral Health Access Counselor

Rosecrance•Rockford, IL

9d•Onsite

About The Position

The Behavioral Health Access Counselor provides diagnostic assessments in office and community settings to determine medically necessary services and treatment needs. The counselor links clients who do not meet criteria for a suspected behavioral health illness with appropriate office and community services. The goal is to ensure clients’ clinical needs are met so they can work toward recovery. The position serves as a member of the Access team and works with clients, colleagues, and community organizations to coordinate assessment, treatment, referrals, and support. The position is based at the Rosecrance Ware Center in Rockford, Illinois. The regular schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m.; the first 90 days of training are Monday through Friday, 8:30 a.m. to 5:00 p.m. This is a salaried position listed at $24.44 per hour, with compensation based on education, experience, and credentials.

Requirements

Bachelor’s degree in counseling, psychology, social work, or another related field.
Qualify as a Mental Health Professional (MHP) or higher under Illinois Department of Mental Health Rule 132.
Obtain Illinois Certified Addiction Counselor (CADC) certification, or Illinois licensure as an LSW, LPC, or higher, within two years of employment.
Knowledge of DSM diagnoses and the criteria for each diagnosis.
Knowledge of accepted assessment techniques.
Ability to quickly establish rapport.
Computer proficiency.
Ability to navigate and complete documentation in an electronic healthcare record and accurately complete required documentation within prescribed time frames.
Ability to work independently as a self-starter and as a team member.
For designated positions, a valid driver’s license and ability to meet Agency insurance requirements.
For designated positions, personal transportation.

Nice To Haves

Master’s degree in a licensable field is strongly preferred.

Responsibilities

Work prescribed hours and any additional hours deemed necessary for assigned responsibilities.
Provide centralized diagnostic assessments, including computerized social histories, mental status, presenting problem, diagnosis, and treatment needs.
Determine the appropriate level of care and treatment using the center’s utilization management criteria, develop a corresponding ISP with clients, and coordinate needs with appropriate staff.
Identify the need for immediate crisis intervention services.
Maintain documentation according to center quality assurance procedures and clinical performance standards.
Assess client needs and strengths and establish a comprehensive plan addressing support and treatment needs for safe stabilization and less restrictive care.
Provide linkage, referrals, and advocacy with community resources and organizations.
Cooperate with the work team and center to accomplish strategic objectives and activities.
Ensure consumers’ clinical treatment needs are met so they can work toward recovery.
Educate community agencies about services offered by Rosecrance.
Participate as a member of the Access team in team meetings and activities.
Maintain confidentiality in accordance with the Code of Conduct and applicable law.
Consistently deliver exceptional customer service.
Serve as a role model for staff, clients, and customers and demonstrate positive guest relations when representing Rosecrance.
Assume other related responsibilities as delegated and assigned.