Behavior Health Billing Coordinator

Global Connections to Employment•Pensacola, FL

About The Position

LifeView Group is a nonprofit human services organization whose mission is “helping people.” Its 2,500 team members work across multiple states and the District of Columbia. LifeView Group includes Lakeview Center’s behavioral health care and Global Connections to Employment’s career services for people with disabilities. The Behavior Health Billing Coordinator is responsible for accurately submitting, tracking, and posting behavioral health and substance abuse facility provider claims. The position uses an EHR business system to input and monitor claims, follow up on claim status, and process appeals. It also performs patient insurance verifications, determines primary insurance, and works with insurance companies to resolve claims. The coordinator researches billing codes and techniques to help improve billing processes and maximize reimbursement for the Lakeview facility. The role works closely with LCI central client registration, medical records, and insurance companies. Assignments are expected to be completed with considerable independence and strong attention to detail, while complying with facility policies and procedures, contract requirements, organization bylaws, and applicable federal and state regulations and laws.

Requirements

Associate (AA) degree.
Three years of relevant business experience.
Alternatively, a high school diploma or GED with five years of related experience may be substituted for the degree.
Strong verbal and written communication skills.
Good organizational skills and a high level of accuracy.
Ability to problem-solve issues and recognize when to request assistance.
Ability to maintain professional, effective working relationships with internal and external customers.
Proficient computer skills, including Microsoft Office 2010.
Must pass organization screening requirements, including state or federal background screenings as appropriate.
Drug testing is required.

Responsibilities

Accurately submit, track, and post behavioral health and substance abuse facility provider claims.
Use the EHR business system to input claims, monitor claim status, follow up, and process appeals.
Verify patient insurance and determine which insurance is primary.
Manage the appeals process and work with insurance companies to resolve claims.
Research and identify new and existing billing codes and techniques to improve billing processes.
Work with LCI central client registration, medical records, and insurance companies to identify billing best practices that maximize reimbursement for the Lakeview facility.
Carry out assignments independently while maintaining attention to detail and compliance with applicable policies, procedures, contracts, bylaws, and laws.