Behavior Department Administrative Assistant

Chrysalis • North Las Vegas, NV

8d • $15 - $19

About The Position

Chrysalis provides support to people with intellectual and developmental disabilities to help them achieve greater independence and quality of life. The Behavior Department Administrative Assistant provides administrative, data-management, documentation, quality-assurance, and field support to Behavior Analysts and the Behavior Department. The position works closely with Behavior Analysts to maintain accurate behavioral data and records, prepare documentation and materials, monitor deadlines, and support consistent implementation of established Behavior Support Plans. It includes office-based responsibilities and regular visits to residential homes and day programs. The assistant works under the direction of Behavior Analysts and department leadership and does not independently develop or modify Behavior Support Plans or make clinical treatment decisions.

The role supports behavioral data collection and progress documentation, records audits and quality assurance, preparation and maintenance of approved plan materials, home visits and integrity checks, staff competency documentation, Human Rights Committee and Behavior Intervention Committee processes, Person-Centered Service Plan meetings, and general department administration. It requires professional collaboration with interdisciplinary team members and strict confidentiality when handling protected information.

Chrysalis values higher education, mentorship, and professional development. The position provides experience with behavioral data, documentation, quality assurance, plan implementation, and services for adults with intellectual and developmental disabilities. Employees are encouraged to pursue continued education and professional development; advancement opportunities may be available as employees gain experience and meet the qualifications for other positions.

Requirements

• Meet one of the following minimum qualifications: a bachelor’s degree in Human Services or a related field and at least one year of direct experience working with individuals with intellectual and/or developmental disabilities; or at least two years of human services experience.
• Be at least 18 years of age.
• Communicate effectively in verbal and written formats.
• Demonstrate strong organizational skills and attention to detail.
• Prioritize multiple responsibilities and consistently meet established deadlines.
• Accurately collect, enter, organize, review, and maintain data and documentation.
• Be proficient with Microsoft Word, Excel, email, and basic computer applications.
• Be able to learn and effectively use required electronic documentation and data-management systems.
• Work independently while following established procedures and direction from Behavior Analysts and department leadership.
• Interact professionally and respectfully with individuals receiving services, employees, guardians, outside professionals, and state representatives.
• Maintain strict confidentiality and appropriately handle sensitive information.
• Be willing and able to work in office, residential, and day-service settings.
• Demonstrate experience that meets the posting’s definition of human services experience when qualifying through the two-year pathway; general customer service, retail, hospitality, or administrative experience alone does not qualify unless duties include a substantive human services component.

Nice To Haves

• Qualification to drive for Chrysalis is strongly preferred but not required.
• Strong attention to detail and ability to identify missing or inconsistent information.
• Strong general writing, proofreading, and documentation skills.
• Comfort working with numerical data, spreadsheets, graphs, and basic data analysis.
• Ability to create professional documents, forms, spreadsheets, and visual materials.
• Strong interpersonal and communication skills, including professional phone, email, and in-person communication.
• Ability to manage multiple projects and changing priorities.
• Ability to follow detailed procedures and recognize when questions or concerns should be referred to a Behavior Analyst or supervisor.
• Ability to accept feedback, ask questions, and learn new skills.
• Ability to work effectively both independently and as part of a collaborative team.

Responsibilities

• Collect, organize, enter, and maintain behavioral data for assigned caseloads; track receipt of weekly data and follow up on missing documentation.
• Review and analyze behavioral data for assigned treatment periods as directed, prepare monthly Behavior Progress Notes and data summaries for Behavior Analyst review, and distribute documentation according to established timelines.
• Audit behavior books, electronic records, white files, and other required behavioral documentation.
• Review Behavior Support Plans, Support Guidelines, consents, rights restrictions, and related documents for consistency and currency; communicate missing, expired, incomplete, or inconsistent records to the assigned Behavior Analyst or Clinical Director.
• Scan, organize, file, and maintain behavioral documentation in required electronic and physical locations.
• Create and update Behavior Analyst-approved data sheets, competency tests, integrity checks, incentive boards, visual supports, token systems, and other supplemental materials.
• Assist with updating behavioral documentation and materials following Behavior Support Plan revisions and ensure current materials are available in assigned residential and day-service settings.
• Visit residential homes and day programs to complete assigned observations, audits, and person-specific integrity checks; review staff knowledge of established plans using approved procedures.
• Verify that current Behavior Support Plans and related materials are available to staff, document findings, and communicate results or concerns to the assigned Behavior Analyst.
• Interact professionally and respectfully with individuals receiving services during visits and assigned activities.
• Receive, review, grade, and maintain Behavior Support Plan and Support Guideline competency tests using established scoring procedures; compare completed competency materials with current plans and communicate concerns or potential training needs to the assigned Behavior Analyst.
• Track upcoming Human Rights Committee and Behavior Intervention Committee reviews; prepare review packets and supporting documentation for Behavior Analyst review; attend meetings as assigned to take notes; maintain finalized minutes and records; and track required follow-up.
• Prepare Behavior Department materials for Person-Centered Service Plan meetings and coordinate with Behavior Analysts to ensure required plans, guidelines, consents, assessments, and other materials are current before packets are finalized.
• Assemble, copy, organize, upload, and maintain completed PCSP behavior packets according to established procedures and timelines.
• Monitor email, Teams communications, assigned tasks, deadlines, and follow-up items; maintain organized electronic and physical records.
• Assist with audits and tracking of behavior-related reinforcement funds and supporting documentation as assigned.
• Communicate professionally with Behavior Analysts, trainees, direct support staff, House Managers, Associate Directors, Support Coordinators, guardians, and other interdisciplinary team members.
• Maintain strict confidentiality regarding individuals’ records, histories, behavioral information, and other protected information; follow Chrysalis policies, procedures, the Provider Code of Conduct, and applicable DRC requirements.
• Complete other Behavior Department responsibilities as assigned by Behavior Analysts, the Clinical Director, Area Director, or other authorized leadership.

Benefits

• Employees are encouraged to pursue continued education and professional development.
• Opportunities for advancement may be available within the Behavior Department and throughout the Chrysalis organization as employees gain experience and meet the qualifications of other positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level