Bed Control Specialist FT Days

Wellstar Health System•Marietta, GA

About The Position

The Bed Control Specialist coordinates, prioritizes, and efficiently uses hospital beds for surgical and procedural cases, direct admissions, emergency department admissions, unit-to-unit transfers, and transfers from other facilities. The role maintains accurate centralized information on patient locations, bed usage and availability, and patient-flow timing, while communicating placement needs to appropriate units and leaders. The specialist uses computer, telephone, and customer-service skills to manage placement requests, schedules, and urgent situations.

Requirements

High school diploma or GED.
At least 1 year of healthcare work experience is preferred.
Basic computer knowledge.
Computer, telephone, multitasking, and customer-service skills.
Ability to maintain accurate patient-placement and bed-availability information.
Ability to use a telephone and computer simultaneously.
Required certifications, if applicable, must be obtained upon hire unless otherwise stated.

Nice To Haves

Knowledge of medical terminology.
At least 1 year of healthcare work experience.

Responsibilities

Maintain accurate, centralized information for all patients requiring hospital placement.
Coordinate procedural and surgical schedules to support timely and accurate bed placement.
Coordinate hospital admissions, including direct admissions, emergency department admissions, and transfers from other hospitals.
Coordinate unit-to-unit moves to make appropriate beds available.
Communicate information about patients requiring placement to the appropriate parties.
Review procedure and surgical schedules for patients who need post-procedure bed assignments and notify the appropriate unit.
Review emergency department admission requests for information needed to determine placement.
Process physician-office information for direct admissions, verify accuracy, and communicate placement information to the appropriate unit.
Communicate with the House Supervisor regarding patients requiring admission from another hospital.
Notify the Bed Control Manager or House Supervisor about questionable admissions that may require Utilization Management assistance.
Use Pre-Admit and Bed Tracking, Star Navigator, PHS schedules, Word, and Excel as required for placement, scheduling, data collection, and monitoring.
Use the telephone and computer simultaneously, creatively deploy resources to meet bed needs, and seek assistance from the Manager, House Supervisor, or Coordinator when appropriate.
Communicate critical-care placement needs to the Critical Care Unit Bed Coordinator and House Supervisor.
For Cath Lab or CVOR on-call cases, obtain accurate information, call in the team, obtain a bed, and notify the House Supervisor.
Perform other duties as assigned.
Comply with Wellstar Health System policies, standards of work, and code of conduct.