Bed Allocation Management Coordinator

Mayo Clinic • Mankato, KS

4d • $23 - $33

About The Position

The Bed Management Allocation (BAM) Coordinator coordinates patient admissions promptly, courteously, and efficiently. The Coordinator proactively monitors bed availability and staffing capability across care units, or initiates action to obtain that information. They serve as a problem-solver and consultant when bed availability is an issue or hospital facilities and services need to be used more effectively. The role requires knowledge of clinical groupings to support appropriate patient placement throughout the hospital. The Coordinator communicates with patient access, staffing, clinics, logistics, and the emergency department to streamline admissions and ensure processes, staff, and equipment are ready.

Requirements

• High school diploma or equivalent and at least four years of relevant experience in customer service, insurance, and/or a health care environment, or an associate degree.
• Customer-focused and service-oriented approach.
• Demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping, and versatility.
• Proficient use of the Internet and Microsoft Office, including Word, Excel, PowerPoint, Visio, and Outlook.
• Ability to communicate clearly, concisely, and effectively in oral and written formats.
• Ability to collect, organize, and analyze data from a variety of sources.
• Ability to negotiate, collaborate, and consult in a problem-solving, team-oriented environment.
• Ability to demonstrate and articulate an understanding of hospital-wide needs and concerns.
• Flexibility to adjust schedule to meet departmental needs.

Nice To Haves

• Associate degree in business or a health care field preferred.
• Knowledge of personal computer applications such as Windows, Microsoft Word, and Excel, and medical terminology is helpful.
• Experience with EPIC preferred but not required.

Responsibilities

• Coordinate patient admission placement promptly, courteously, and efficiently.
• Monitor bed availability and staffing capability across care units, or proactively gather this information.
• Resolve bed availability issues and consult on optimizing hospital facility and service utilization.
• Use knowledge of clinical groupings to support appropriate patient placement throughout the hospital.
• Coordinate with patient access, staffing, clinics, logistics, and the emergency department to streamline admissions and ensure processes, staff, and equipment are ready.

Benefits

• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED