Beauty Sales - Men's Fragrances - Twelve Oaks Mall

Nordstrom•Novi, MI

6d•Onsite

About The Position

As a member of Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences for customers and contributes to a passionate team. The role engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands. It includes providing makeup applications and skincare analyses, recommending products, building customer relationships in-store and digitally, and keeping up with beauty trends and product knowledge through Nordstrom and brand-partner training. The position is associated with Men's Fragrances at Twelve Oaks Mall.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.