Beauty Manager

Shoppers Drug Mart•Dunnville, ON

1d•Onsite

About The Position

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. The ideal Beauty Manager will drive a passion for results, provide thought leadership, analyze and solve problems, engage people, build collaborative relationships, and demonstrate personal leadership and build trust.

Requirements

Sales experience with a proven track record of achieving sales goals.
Cosmetic experience.
Effective verbal and written communication skills.
Customer service oriented.
Previous experience in leading a team.
Planning, Judgment and Decision Making.
Independent thinking and decision making when dealing with issues related to customer’s needs.
This position requires the ability to act upon tasks and goals outlined by management.
Develops a yearly plan for personal development.
Work in conjunction with the Associate-Owner and Front Store Manager.

Responsibilities

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets.
Sells to customers and coaches / mentors staff in selling skills.
Ensures sales maximized through developing effective sales techniques.
Ensures staff achieve productivity objectives.
Always put the Customer first and provides superior customer service.
Monitors and communicates CSI survey results and objectives with team members.
Actively models the desired behavior with eClienteling to provide superior customer service.
Books appointments for events and manages annual incremental event schedule.
Promotes products through marketing and encourages use of the PC Optimum program.
Ensures staff are trained to beauty sales standards.
Mentors, coaches, trains, and motivates staff.
Creates an environment where “selling is fun”.
Prepares performance appraisals in association with Front Store Manager.
Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”.
Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”.
Utilizes corporate sales tools to continuously track Sales.
Ensures Cosmetic Operating Standards are in place.
Identifies “peak hours” and schedules shifts accordingly.