Beauty Flex Associate

Belk•Fayetteville, GA

About The Position

The Beauty Flex Associate drives sales and delivers a positive customer experience through excellent service, building client relationships, product applications, and customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The associate helps customers find products and make informed choices, supports sales and store objectives, maintains merchandise presentation and cleanliness, and assists with store operations. They contribute to a positive store culture, keep their product knowledge and selling skills current, and follow safety, security, and asset-protection procedures. The job posting notes that its listed responsibilities and qualifications are not exhaustive and that additional duties may be assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Comfort and enjoyment in assisting customers with makeup application and skincare services.
Ability to maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable regulatory boards.

Responsibilities

Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, providing personalized service and creating a welcoming shopping environment.
Use suggestive selling techniques and recommend products that meet customer needs and drive sales.
Build genuine customer relationships to encourage loyalty and repeat business.
Process transactions accurately and efficiently, and handle customer inquiries, returns, and concerns professionally and promptly.
Maintain selling areas, merchandise presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Use training tools and resources and respond to feedback to improve product knowledge, selling skills, and performance.
Stay informed about products, promotions, policies, and store events to provide accurate information and service.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Assist with store fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
Follow asset-protection procedures, safety guidelines, and security protocols; support shortage control, inventory accuracy, and risk reduction in the designated area.
Assist customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.