Beauty Concierge - Chimney Rock Rack

Nordstrom•Bound Brook, NJ

23h•$20 - $21•Onsite

About The Position

As a Nordstrom Rack team member, the Beauty Concierge thrives in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. This role ensures a quick and easy customer experience and maintains a clean and clutter-free store. Flexibility is essential, as the individual may work in various areas of the store, including maintaining the cleanliness of the floor and stockrooms and assisting customers in finding deals. Nordstrom, a fashion company founded in 1901, emphasizes a heritage of service, innovation, creativity, and customer focus. The company is committed to leaving the world better than they found it and values customer obsession, ownership, curiosity, continuous change, a winning team spirit, and extending kindness and respect to each other.

Requirements

Clear, effective communication with strong interpersonal skills
Accountability, initiative and a high level of ownership
Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
The ability to work a flexible schedule based on business needs

Responsibilities

Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day
Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience
Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor
Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed
Demonstrate expertise in all technologies used in the store environment
Adhere to all operational, merchandise and asset protection standards
Promote initiatives like our Nordstrom Rewards program