Beauty Concierge - Dulles Town Crossing Rack

Nordstrom•Sterling, VA

5d•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. This role involves sharing a love of beauty trends and product knowledge with customers, ensuring a quick, easy, and fun customer experience while helping them find great deals. The position also requires maintaining the cleanliness and organization of the sales floor, completing inventory processes, and handling customer issues effectively. Teamwork is essential for re-merchandising, filling testers, and straightening the sales floor throughout the day.

Requirements

Enthusiasm and a sense of adventure.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks.
A calm head in a busy retail environment.
Solid math, verbal, and written communications skills.
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling.
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Share love of beauty trends and product knowledge with customers.
Keep the customer experience quick, easy, and fun.
Keep the sales floor clean, filled in, and complete all inventory processes.
Ensure merchandise is properly checked in and accurately ticketed.
Defuse customer situations and provide resolution in a timely and effective manner.
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.