Seasonal Beauty Advisor, Laguna Crossroads

Macy's • Elk Grove, CA

2d

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, serves as a trusted beauty expert for customers and creates personalized, inspiring shopping experiences that build confidence and drive sales. The role includes educating customers, offering product advice and demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. The advisor stays current on products, innovations, and trends to recommend items that suit customers’ needs and style.

The Beauty Advisor builds and manages a loyal client base through consistent follow-up, virtual outreach, and personalized service. The role also involves meeting sales goals, maintaining an organized and shoppable sales floor, supporting merchandise and signage updates, and collaborating with colleagues to provide excellent customer service. The position is seasonal and requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Welcome customers and create friendly, personalized conversations that build customer relationships.
• Educate customers about beauty products, offer expert advice, demonstrate product application, and provide tailored consultations, including makeup and skincare recommendations as appropriate.
• Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and stay informed through training and vendor education.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on trends and promotions.
• Effectively use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
• Support teammates through honest, caring, and collaborative service.
• Finish customer interactions by sharing loyalty benefits, ensuring customers have what they need, and offering a sincere thank-you.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed