Beauty Advisor - Fragrances

Saks•Miami, FL

About The Position

The Beauty Advisor is responsible for providing outstanding customer service, building individual and vendor-line sales, establishing and maintaining customer relationships, working effectively with team members, and establishing new Saks Fifth Avenue accounts. The role follows company standards and procedures and focuses on in-house training programs, pre-booked facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Using Saks Fifth Avenue’s clienteling system, the Beauty Advisor drives their own business and creates their own success. The position reports to the Cosmetics Selling Manager. The advisor acts as a brand expert and department representative, provides make-up and treatment consultations and applications, and supports a welcoming, well-maintained selling area.

Requirements

  • At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Previously demonstrated successful sales experience, including exceeding quota.
  • Ability to work in a fast-paced, team-oriented environment with substantial multitasking and minimal supervision.
  • Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
  • Attention to detail, initiative, and a positive approach to work.
  • Ability to work well with others and independently to drive business.
  • Sound business judgment and organizational ability.
  • Ability to provide professional make-up and treatment consultations and applications.

Nice To Haves

  • Retail experience in a customer-focused cosmetics environment.

Responsibilities

  • Model Saks Fifth Avenue Principles: Greet, Relate, Exceed, Attend, and Thank.
  • Achieve and exceed individual, vendor-line, event, and department sales goals.
  • Build and maintain customer relationships as a brand expert and department representative.
  • Serve as a positive liaison between Saks Fifth Avenue and the designated Account Executive.
  • Use the online clienteling resource to record and maintain client information and preferences.
  • Provide an exceptional customer experience from the initial approach and application through closing the sale and follow-up.
  • Maintain a clean, tidy, welcoming, and properly merchandised counter.
  • Participate in in-house training programs and pre-booked facial consultation events.
  • Provide professional make-up and treatment consultations and applications.
  • Establish new Saks Fifth Avenue accounts and work effectively with team members.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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