About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers find beauty products suited to their needs and style. You create personalized shopping experiences by offering product advice and demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to new items and innovations. You build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. You also help maintain an organized, shoppable sales floor and counter, keep signage and pricing current, support merchandise moves, and share loyalty program benefits. Colleagues collaborate with one another and continually learn to improve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology, digital tools, handheld equipment, and cash registers to process transactions.
  • Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology to perform job functions.

Responsibilities

  • Offer personalized beauty advice, product demonstrations, makeup application, and skincare recommendations.
  • Build customer relationships through follow-up, virtual outreach, and personalized service.
  • Stay informed about beauty products, trends, new arrivals, top sellers, promotions, and product launches.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Meet and surpass daily sales goals through exceptional customer service.
  • Use clienteling tools, participate in sales events, and complete ongoing training and vendor education.
  • Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
  • Collaborate with colleagues to serve customers and communities and support individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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