Beauty Advisor - Clinique, Arden Fair - Part Time

Macy's•Sacramento, CA

21h•$17 - $24•Onsite

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. The role includes educating customers, providing expert product advice and demonstrations, and offering tailored consultations that may include makeup application and skincare recommendations. The advisor stays current on beauty trends, products, innovations, and promotions, and builds lasting customer relationships through follow-up, virtual outreach, and personalized service. The advisor contributes to a welcoming and shoppable sales floor by maintaining the counter and merchandise area, refreshing signage and pricing, and assisting with merchandise moves. The role also involves achieving sales goals, promoting loyalty benefits and credit accounts, using point-of-sale technology and digital tools, and collaborating with colleagues to serve customers and the community. This is a part-time position at Macy’s Clinique counter at Arden Fair.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to deliver personalized beauty experiences, build customer relationships, demonstrate product application, and educate customers about beauty products.
Ability to drive sales and client loyalty by maintaining a shoppable space, using clienteling tools, participating in sales events, and completing ongoing training and vendor education.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations that build lasting customer relationships.
Uncover customer needs and provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare advice.
Educate customers on beauty products, their benefits, and how to use them; remain current on product launches, innovations, trends, promotions, and top-selling items.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
Meet and surpass daily sales goals and participate in sales events.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology, cash registers, handheld equipment, and digital tools to process transactions and improve the shopping experience.
Support teammates through honest, caring, and collaborative service.
Review sales goals and learn about new arrivals, promotions, and top-selling items.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice