About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. This role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence to excel in a fast-paced commission environment. It is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and knowledgeable guidance. The role also supports sales promotions, events, merchandising, replenishment, store fulfillment, asset protection, and a positive team culture. Associates are expected to maintain required professional licenses and certifications, including any applicable state-specific demonstrator or cosmetology licenses.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

  • Take ownership, demonstrate accountability and initiative, and achieve store objectives and personal and store key metrics.
  • Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
  • Deliver excellent service, conduct personalized consultations, use clienteling tools, and recommend products suited to customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate confidently about inventory, assortment, and product details.
  • Use training tools and brand resources, embrace feedback, and build product knowledge, suggestive selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
  • Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
  • Maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.
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