Beauty Advisor - Clinique, Cherry Hill - Full Time

Macy's•Cherry Hill Township, NJ
•$16 - $22

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and beauty trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines genuine hospitality, product knowledge, and enthusiasm for beauty. Daily work includes preparing and maintaining an organized, shoppable sales floor; reviewing sales goals, new arrivals, top sellers, trends, and promotions; welcoming and assisting customers; maintaining counters, signage, and pricing; supporting merchandise moves; promoting loyalty benefits; and collaborating with colleagues to achieve individual and store results. Colleagues are typically scheduled for 30 or more hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to perform the physical requirements of the position, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Build customer relationships and provide personalized beauty consultations, product recommendations, demonstrations, makeup application, and skincare guidance.
  • Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals by delivering exceptional customer service.
  • Acquire new customers by opening credit accounts and explaining loyalty benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
  • Prepare and maintain a clean, organized, and shoppable counter and sales floor, including refreshing signage and pricing and assisting with merchandise moves.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to support informed customer engagement.
  • Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
  • Collaborate with colleagues and support one another to serve customers and communities.
  • Maintain dependable attendance and punctuality and follow applicable policies and safety procedures.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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