Beam Patrol Officer, Public Safety
About The Position
As a Patrol Officer on Beam Living’s Public Safety team, you’ll help create a sense of security in the place residents call home. The role involves being a visible, accessible property ambassador who assists residents, enforces community policies respectfully, responds to incidents, and patrols designated priority areas. Officers report interactions and incidents to the Command Center and follow the Public Safety Procedural Guide and Public Safety Plan. The position calls for a professional, empathetic, flexible, and disciplined approach, with a commitment to confidentiality, customer service, and supporting residents and colleagues.
Requirements
- 0–3 years of experience in the security industry or law enforcement.
- A strong desire to make a positive impact on others’ lives.
- A belief in doing the right thing, even when difficult.
- Discipline and determination to complete necessary work.
- Willingness to respond to emergency situations at any time of day.
- A willingness to take on difficult problems and responsibilities.
- A valid driver’s license.
- A valid New York State security license.
Nice To Haves
- Experience in a multifamily residential environment.
Responsibilities
- Remain visible and accessible to residents, answer questions, and represent the property and its cultural responsibilities.
- Address violations of the Good Neighbor policy calmly and respectfully.
- Respond to unreasonable and sustained noise complaints and complaints occurring during established quiet hours.
- Act as a first responder to incidents on the property, liaise with local law enforcement, and assist as needed.
- Patrol priority areas designated by the day's post, cover all checkpoints, and remain visible throughout patrols.
- Report interactions and incidents to the Command Center for documentation in the call log.
- Assist residents with lockouts and other general matters with professionalism and a customer-service focus.
- Understand and follow the policies in the Public Safety Procedural Guide and Public Safety Plan.
- Maintain confidentiality regarding residents, employees, and business practices.
- Maintain a high level of professional appearance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
