Part Time Beach Server/Barista - DoubleTree by Hilton Ocean Point Resort

Hotel•Sunny Isles Beach, FL

About The Position

DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels property, is seeking an experienced and friendly part-time Beach Server/Barista. The position splits time between barista and beach server duties and focuses on providing memorable guest experiences. The successful candidate is quick on their feet, upbeat, and enjoys interacting with people. Responsibilities include welcoming guests, taking and delivering orders, answering menu questions, ensuring food is prepared correctly, serving food and beverages, clearing tables, maintaining service areas, setting tables, preparing guest checks, and collecting payment. The role also includes following Colwen and brand service standards and state liquor policies, keeping supplies stocked, assisting with dining-area cleaning and preparation, and performing other related duties. Employees may be required to perform a variety of duties in multiple departments during a shift.

Requirements

Excellent interpersonal and customer service skills, with the ability to solve problems.
Ability to operate a point-of-sale system.
Ability to work quickly and efficiently.
Organizational and time-management skills.
Ability to work with a team.
Ability to maintain personal hygiene.
Must be at least 18 years of age.
Ability to work a 7-day rotational schedule, including nights, weekends, and holidays.

Nice To Haves

High school diploma or equivalent preferred.
Previous experience as a server preferred.

Responsibilities

Acknowledge and welcome guests with a smile, eye contact, and a friendly greeting; use the guest’s name whenever possible.
Take guest orders and deliver them to the appropriate person for execution.
Answer questions about the menu and maintain knowledge of menu items and their composition.
Take food and beverage orders and deliver them to the kitchen.
Deliver food, beverages, condiments, and other requested items.
Ensure food is prepared correctly and to the guest’s satisfaction, and return incorrect or improperly cooked items to the kitchen.
Collect plates and clear tables as guests finish their meals.
Follow applicable Colwen and brand food-and-beverage service standards and comply with state liquor policies.
Clean designated areas according to defined procedures.
Ensure sideboards are adequately stocked.
Set tables to standards and ensure items are clean and in good repair.
Prepare guest checks and collect payment.
Assist with restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
Perform other related duties as assigned, including duties in multiple departments during a shift.