MK Beach Hosthelp (Casual)

Mauna Kea Resorts•Waimea, HI

2d•Onsite

About The Position

The Beach Hosthelp is responsible for maintaining the order, cleanliness, and safety of the beach and lawn areas. This role involves attending to guests, setting up beach amenities, informing them about resort programs and services, and assisting in emergency situations. The position also includes expediting Point of Sale (POS) transactions, handling cash, and managing the Keiki Club program and cultural activities. The Beach Hosthelp will assist with various beach duties as directed by management.

Requirements

First Aid/CPR Certified/AED Certified
Health Department TB Clearance if serving food and beverage items.
DHS licensing for Kids Programs to include fingerprinting, HS Diploma, references, and employment history.
Must be pleasant, smiling and friendly to all guests.
Must be a strong swimmer.
Must be able to lift up to 25lbs.
Must be able to walk in sand carrying and pulling chairs.
Must be able to carry and anchor umbrellas in sand.
Must be able to push/pull laundry carts with towels weighing 50lb or more.
Must be able to stand and walk while on duty.
Must be able to verbally communicate the Ocean Awareness Program and other information to guests.
Must be able to effectively communicate with appropriate resort employees and rescue personnel in emergencies over the phone, radio, and in person.

Nice To Haves

First Responder training

Responsibilities

Responsible for the order, cleanliness, and safety of the beach and lawn area.
Attend and service guests at the beach and lawn according to resort standards.
Provide a warm greeting and set up of beach/lawn chairs, umbrellas, cabanas, and towels.
Inform guests of the Hotel’s Ocean Awareness Program and services available.
Assist Attendants in responding to emergencies following hotel procedures.
Expedite POS and cash handling at the beach club.
Responsible for the Keiki Club program and cultural activities.
Assist with beach duties as directed by management.
Inspect the beach area daily and rectify all safety hazards or faulty equipment.
Report equipment in need of repair and complete work orders.
Set-up beach/lawn chaise lounges, umbrellas with augers, and tables daily.
Push towel bins to and from the loading dock and towel shack for guest usage.
Greet and welcome guests in a warm and friendly manner.
Issue towels, lawn games, and any other amenities as per Hotel standards.
Inform all guests of the Hotel’s Ocean Awareness Program.
Advise and enforce Hotel Safety Rules on use of the beach and its equipment.
Maintain a proper supply of towels and supplies.
Pick-up towels and keep the beach and lawn areas tidy and orderly.
Observe guests at the beach, responding to concerns and emergencies.
Clean beach/lawn chaise lounges, umbrellas, and tables daily.
Assist with beach and lawn duties including setting up and breaking down umbrellas, chairs, cabanas, and raking the beach.
Instruct guests on correct use of beach equipment.
Assist USLA certified Lifeguards in emergency situations.
Know all safety policies, procedures, and standards.
Offer amenities and other services to guests.
Perform job duties following POS cash handling procedures.
Perform all cultural and craft activities offered at the beach.
Perform all duties of a certified Keiki Club Host.
Perform other related duties as assigned or required.
May perform minor repair on beach equipment, beach chairs, cabanas, etc.
Transport clean/dirty towels to and from loading dock and/or housekeeping.
Assist with monthly or quarterly inventories.
Order and pick up supplies from storeroom, main kitchen, or housekeeping.
Assist with special programs such as shite inspections, photo shoots, children’s programs, group events, etc.
Service guests on the beach with complimentary amenities.
Perform the daily ritual of lighting the tiki torch and blowing of the conch shell.