BDC Specialist

Mac Haik Enterprises • Houston, TX

13d • $70,000 - $96,000 • Onsite

About The Position

Mac Haik Automotive Group is expanding and is looking for two motivated BDC Specialists to join their growing Corporate Buying Center (Driveo Team). They are seeking individuals with a positive attitude, great communication skills, and a passion for delivering outstanding customer service, regardless of prior automotive experience. The role involves helping people, thriving in a fast-paced environment, and being rewarded for performance.

Requirements

• Positive attitude
• Great communication skills
• Passion for delivering outstanding customer service
• Ability to help people
• Ability to thrive in a fast-paced environment
• Dependable

Responsibilities

• Increase sales traffic by responding to inbound calls and making outbound sales calls (internet leads, unsold internet showroom traffic, follow-up calls) to generate appointments for the sales team.
• Respond to customer inquiries with courtesy, accuracy, and professionalism.
• Understand customer needs and develop a flexible sales process to encourage store visits for vehicle demonstrations and to close transactions.
• Support dealership marketing initiatives by relaying promotions via phone.
• Frequently check systems and respond to inquiries immediately.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Effectively utilize lead management tools to maintain repeat and referral business.
• Perform other duties as assigned.

Benefits

• Competitive salary plus commission compensation plan
• Income potential of $70,000–$96,000+ annually
• Performance-based compensation driven by appointments set, appointments completed, and vehicles successfully acquired
• Paid training and ongoing professional development
• Opportunities for advancement within one of the nation’s premier automotive groups
• Supportive, team-oriented culture with long-term career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed