Part Time Experienced BDC Sales Representative

Honda City•Chicago, IL

22h

About The Position

Bob Loquercio Auto Group is seeking a driven, motivated, and self-sufficient Business Development Coordinator (BDC) to join our high-performing team. If you thrive in a fast-paced environment, enjoy connecting with customers, and are looking to grow your career in the automotive industry, this is the opportunity for you. As a BDC Representative, you will be the first point of contact for our customers—playing a critical role in driving sales and delivering an exceptional customer experience.

Requirements

1–3 years of experience in a customer-facing, sales, or BDC/call center environment
Proven experience handling high-volume inbound and outbound calls, internet leads, and appointment setting
Experience using CRM systems and lead management tools (automotive CRM experience preferred)
Prior automotive dealership experience is strongly preferred, but not required
Track record of meeting or exceeding performance metrics (appointments set, show rates, conversions, etc.)
Strong communication skills with the ability to build rapport quickly
Highly organized with strong attention to detail
Ability to multitask and work in a fast-paced, goal-oriented environment
Working knowledge of CRM systems and digital communication tools

Nice To Haves

Familiarity with social media platforms and digital marketing is a plus
Team player with a positive attitude and strong work ethic

Responsibilities

Respond promptly and professionally to all internet and phone inquiries
Engage customers and schedule qualified sales appointments
Utilize CRM tools to track, manage, and follow up on all leads
Follow established scripts and workflows to ensure consistent customer communication
Coordinate with the sales team to maximize appointment show rates and conversions
Maintain accurate and detailed customer records in the CRM system
Generate and manage reports, forms, and required documentation in a timely manner
Uphold the highest level of professionalism, integrity, and customer satisfaction