BDC Sales Representative

Elgin ToyotaStreamwood, IL
Onsite

About The Position

Award-Winning Bob Loquercio Auto Group is seeking a qualified, motivated, and self-sufficient individual to join their team. This role is for a self-starting professional ready to advance their career. As a Business Development Coordinator, the individual will be responsible for responding to internet inquiries and generating sales with customers who contact or have visited the dealership.

Requirements

  • Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
  • Ability to gain overall knowledge of automotive sales and service department operations
  • Strong organizational and leadership skills
  • Knowledge of social media, social media channel marketing and social media blogging

Responsibilities

  • Respond promptly, professionally and courteously to all internet leads
  • Utilize scripts and workflow tools to staff to ensure uniform customer service
  • Promptly and accurately enter all customer inquiry data into CRM software
  • Overseeing the generation of sales appointments
  • Effectively utilizing lead management tools
  • Compiling all necessary reports, forms and other documentation on a timely basis
  • Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction

Benefits

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • 401(k) Savings Plan
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Discounts on Products and Services
  • Flexible Schedules
  • Work Life Balance
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